As Director, Global Customer Advocacy, Coursera for Business, Charlotte Evans has collaborated with over 100 of Fortune 500’s organizations to drive workforce transformation through upskilling and reskilling initiatives. Her focus is advising companies across industries on unlocking their potential by aligning learning strategies with measurable business outcomes. She developed a passion for education early in her career as a scholarships advisor in Asia. She holds a BA in Journalism and East Asian Studies from New York University and a Master's in International Education Policy from the Harvard Graduate School of Education.