Jeanne Nitschke (Talbot) is a customer marketing leader with a passion for amplifying the voices of customers to build stronger brands and deeper connections. Currently serving as Director of Customer Marketing at Inriver, she brings decades of experience spanning corporate communications, customer advocacy, and technology PR. Her career includes senior roles at Motive, CloudBees, and Lexmark, where she built and scaled award-winning customer advocacy programs, launched advisory boards, and drove storytelling initiatives that turned customers into powerful brand champions. Jeanne has been recognized as a Top 100 Customer Marketing & Advocacy Strategist for four straight years, and her work has generated measurable business impact—boosting retention, revenue, and engagement by putting customer stories at the heart of brand strategy. Jeanne and her blended family recently purchased a house built in 1855 in Westborough, Massachusetts and she is loving the process of making that house their home.