It's time to put your pens down and become part of the discussion. Select the topic that you want to discuss, take part in the conversation, share your challenges and find real solutions that you can implement right away. Topics include: 1. The story behind the strategy: Turning complex challenges into clear narratives with Christina Coplon, Pfizer 2. Starting from scratch - Building a customer marketing program as a 'team of 1' with Eve Falk, Babbel 3. Finding your best advocates before they raise their hand with Zehra Buzreba, Tecsys 4. Closing the gap: How product and customer marketing build momentum together with Kristine DePippo, Senior Director of Product Management, Verizon 5. Sharing ideas on capturing advocacy between product and sales with Vernon Gomes, Addepar 6. Mitigating revenue leakage and improving NPS through customer service channel with Ankit Agrawal, Verizon