December 07, 2023
New York

Why attend?

Inspiring content created and delivered by pioneering customer marketing masters.

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Learn

We unite influential customer marketers to share their insights, challenges and strategies. Through interactive sessions, keynotes and discussions we support you through your customer marketing journey with the tactics, methods and best practices you need. Get inspired and make an impact.

Discover

Explore the solutions facilitating the rise of customer marketing in fast-moving and increasingly competitive markets. Find the answers that you've been searching for from the customer marketing leaders.

Interact

Harness the power of in-person events, form genuine connections and create valuable relationships with peers. Become part of the Customer Marketing Alliance community and join the movement.

Agenda & Topics covered

Inspiring content created and delivered by pioneering customer marketing masters.

In just one day you’ll hear about:

  • Developing impactful advocacy programs to drive revenue
  • Gaining & implementing customer-driven feedback
  • Using the power of storytelling to improve your customer journey
  • Defining personas & segmenting your audience
  • Eternalizing customer lifecycles
  • Tracking key metrics to prove value
  • Reducing churn & increasing retention for sustainable growth
  • Cross-functional collaboration to enhance strategy
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See all speakers

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Convince your boss

Secure your approval with these important benefits

Break the cycle

Step away from the daily grind of being a customer marketer. Rejuvenate, refocus, & upskill in advocacy, customer lifecycle, cross-functional collaboration, plus a whole lot more.

Collaborate

With your team, with your peers, face-to-face, at the summit solely dedicated to customer marketing; A key driver for creativity & growth, in a room full of customer marketing masters.

Spark new ideas

Network, share ideas, get feedback & trade perspectives. Solve the current challenges you're facing as a customer marketer & elevate your career.

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06 Who's attending?

Join attendees from the world’s largest companies and most exciting startups.

09 Executive summary

Audience insight

Company revenue

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Seniority level

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Company size

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02 Audience insight

20+

Speakers

100+

Attendees

85%

Senior management

75+

Companies

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Join the conversation

The Customer Marketing Alliance is a global community of forward-thinking customer marketing enthusiasts, all rallied around one shared goal: engaging, retaining, and advocating their customers.