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March 10 & 11, 2026
Convene 360 Madison Avenue
360 Madison Avenue
New York

Why
attend?

Step away from your routine and learn from experts who are positioning customer marketing as a strategic driver of revenue.

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What you’ll get

out of the summit

  • Discover trends, frameworks, and strategies to position your customer marketing function as a core driver of revenue, while maximizing impact across your customer base.

  • Exchange insights and build a network of peers and mentors who understand the challenges of proving value, influencing stakeholders, and scaling programs strategically.

  • Accelerate your career by mastering how to demonstrate measurable impact, drive adoption and expansion, and turn customer engagement into tangible business outcomes.

What our
attendees say...

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Our Stats

30+

Speakers

100+

Attendees

80%

Senior management

60+

Companies

March 10 & 11, 2026
Convene 360 Madison Avenue
New York

Customer Marketing Summit

Agenda
at a glance

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Testimonials
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Develop impactful advocacy programs to recognise your most powerful advocates to increase retention, brand loyalty, and drive predictable, sustainable growth.

Drive growth with loyalty

Product Marketing Manager

Leverage AI and automation to personalise your customer journey at key touch points to drive engagement.

Emerging technology

Product Marketing Manager

Foster strong partnerships with product, sales, and customer success teams to drive customer-centric strategies and create seamless customer experiences.

Cross-functional success

Product Marketing Manager

Testimonials
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Harness the power of storytelling to craft compelling customer narratives that resonate and ultimately turn customers into powerful brand ambassadors.

Storytelling for success

Product Marketing Manager

Discover the secrets to a successful omni-channel customer marketing strategy; sustaining digital comms, running CABs, and user group events.

Omni-channel marketing

Product Marketing Manager

Develop strategies to prove impact and demonstrate how customer marketing drives measurable revenue and business outcomes.

Strategies to scale

Product Marketing Manager

March 10 & 11, 2026
Convene 360 Madison Avenue
New York

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customisable convince the boss letter to accelerate your approval process.

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Join the
conversation

Join a global community of passionate customer marketing and advocacy enthusiasts to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities.

Got a question?

Speak to the team

Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.

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our team?

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Aisha Lawlor
Speaker & media partnership enquiries

Kyle Saucier

Attendee enquiries

Ediz Cosar

Partnership enquiries

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