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March 10 & 11, 2026
Convene 360 Madison Avenue
360 Madison Avenue
New York

Why
attend?

Leave the day-to-day behind and embody the capabilities, confidence, and strategic vision needed to lead customer marketing’s next chapter.

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What you’ll get

out of the summit

  • Discover trends, frameworks, and strategies to drive engagement and retention at every stage of the customer journey.

  • Build a network of peers and mentors who understand your exact challenges; proving value, influencing stakeholders, and scaling programs strategically.

  • Accelerate your career growth as you master demonstrating measurable impact, driving adoption & expansion, and turning engagement into tangible growth.

What our
attendees say...

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Co-located
Summits

*1 ticket, 3x the insights - that's right, you and your team will enjoy an access all areas experience - explore our co-located summits.

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Mar 10 & 11, 2026
Customer Success Summit New York

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Mar 10 & 11, 2026
Customer Support Summit New York

More info →

Our Stats

75+

Speakers

400+

Attendees

75%

Senior management

250+

Companies

March 10 & 11, 2026
Convene 360 Madison Avenue
New York

Customer Marketing Summit

Agenda
at a glance

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Testimonials
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Develop impactful advocacy programs to recognize your most powerful advocates to increase retention, brand loyalty, and drive predictable, sustainable growth.

Drive growth with loyalty

Product Marketing Manager

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Leverage AI systems and automated decision models to orchestrate predictive, behavior-led customer journeys that optimize engagement and surface value in real time.

Emerging technology

Product Marketing Manager

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Foster strong partnerships with product, sales, and customer success teams to drive customer-centric strategies and seamless experiences that drive lasting impact.

Cross-functional success

Product Marketing Manager

Testimonials
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ā€œ

Harness the power of storytelling to craft compelling customer narratives that turn customers into powerful brand ambassadors.

Storytelling for success

Product Marketing Manager

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Discover the secrets to a successful omni-channel customer marketing strategy; sustaining digital comms, running CABs, and user group events.

Omni-channel marketing

Product Marketing Manager

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Develop strategies to prove impact and demonstrate how customer marketing drives measurable revenue and business outcomes.

Strategies to scale

Product Marketing Manager

March 10 & 11, 2026
Convene 360 Madison Avenue
New York

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customizable convince the boss letter to accelerate your approval process.

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Convince your boss

Join the
conversation

Join a global community of passionate customer marketing and advocacy enthusiasts to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities.

Got a question?

Speak to the team

Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.

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our team?

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Attendee enquiries

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