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Phil
Burrows
Head of Consumer Digital Sales and Experience
Verizon
Phil is a dynamic & results-oriented change catalyst, currently serving as Senior Director & Head of Digital Sales & Experience for Verizon's mobility e-commerce sales, marketing & customer experience organization, with an overall impact of $25B in annual revenue. During his 11+ years with the company, he has held numerous diverse leadership positions across product, communications, sales, digital & marketing. Phil holds an MBA from Centenary University & an Executive Leadership certificate from Cornell University, with a BA in Communications from Seton Hall University. Outside of work, Phil resides in New Jersey with his wife & 2 year old son Brayden. In his spare time, you can often find him at the hockey rink pursuing his passion for hockey.
03 November 2025 16:30 - 17:00
Fireside chat - Marketing’s impact on revenue: Aligning metrics, sales, and customer growth
In B2B marketing, measuring success goes beyond tracking metrics—it’s about proving causality between campaigns and revenue drivers. With budgets under scrutiny, marketing leaders must demonstrate not just correlation but a direct impact on the bottom line. How do you effectively link marketing activities to revenue outcomes while balancing short-term performance metrics and long-term ROI? In today’s B2B landscape, marketing must do more than generate pipeline—it must demonstrate real revenue impact. But success doesn’t happen in isolation. Cross-functional collaboration between marketing, sales, and customer success is essential for balancing short-term results with long-term growth. This discussion will focus on: - The art and science of proving marketing’s revenue impact - How customer marketing bridges the gap between net-new acquisition and expansion - The evolving relationship between sales and marketing—tensions, synergies, and best practices Drawing on cutting-edge attribution models, data analytics, and real-world examples, this session will empower marketers to prove their impact with confidence.