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Puneet
Nagpal
Customer Marketing & Lifecycle Leader
Puneet Nagpal is a dynamic Marketing Change Agent who thrives on challenging the status quo. With an MBA in Marketing and 15 years of progressive experience spanning Digital, Brand, and Content marketing, Puneet brings a unique blend of strategic expertise and hands-on execution to the table. His breadth of experience has equipped him to: - Build and Scale Strategies: Craft innovative marketing strategies that fuel growth and drive customer retention. - Leverage Digital Effectively: Utilize cutting-edge digital tools and platforms to amplify brand presence and engagement. - Communicate ROI: Translate complex marketing initiatives into clear, impactful ROI metrics for stakeholders. Puneet’s forward-thinking approach and passion for innovation have made him a go-to leader for businesses seeking transformative results. He thrives on solving challenging problems and empowering teams to redefine what’s possible in marketing.
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04 December 2024 16:15 - 17:00
Panel: Gathering and distributing customer testimonials
In today's competitive business landscape, trust and credibility are invaluable assets for any brand. Customer testimonials play a pivotal role in establishing and reinforcing trust, making them a cornerstone of effective customer marketing strategies. Key takeaways include: Strategies for gathering authentic testimonials Compliance and ethics Leveraging different types of testimonials Measuring impact Overcoming challenges Future trends This session aims to equip attendees with practical insights and actionable strategies for harnessing the persuasive power of customer testimonials in their marketing efforts. Whether you're a seasoned marketer or new to the field, you'll leave with a toolkit to boost brand credibility, engage customers, and drive business growth through the authentic voices of your satisfied clientele.

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