Why attend?
Inspiring content created and delivered by pioneering customer marketing & advocacy masters.
Don't just take our word for it...
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"My absolute favorite conference... one of the best summits you can attend. If you haven’t made it to one of these events yet, the relationships you build here will trump everything else you do."
VP of Customer Marketing & Advocacy at Influitive
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“The event’s been phenomenal, I think the most impactful thing is not just learning from other marketers, but also the networking opportunities that we have.”
Sr. Director of Customer Engagement
at F5
Author company
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“This has been great being with my customer marketing peers at Customer Marketing Summit. We’re learning a lot and sharing experiences together.”
Sr. Customer Marketing Manager at Grammarly
Author company
Learn
Connect with influential practitioners as they share their insights, challenges and strategies enabling you to elevate your programs and prove your value.
Discover
Explore the solutions facilitating business growth in fast-moving markets. Find your technology partner, enhance your tech stack.
Interact
Harness the power of in-person events, form genuine connections and create valuable relationships. Make your next hire, find your mentor, get practical advice.
Agenda at a glance
Inspiring content created and delivered by pioneering customer marketing masters. You'll learn about:
Position your customer marketing function for future success by harnessing the power of AI
Develop impactful advocacy programs to drive consistent revenue
Understand the strategic importance of specialist, segmented customer advisory board programs
Use the power of storytelling to enhance your customer journey
Define personas & segment your audience to enable personalization and increase conversion
Unlock long-term growth through engaged customers and increased lifetime value
Track vital metrics to prove value to your key internal stakeholders
Transform your messaging through customer insights and implement your voice of customer
Convince your boss
Secure your approval with these important benefits
Break the cycle
Step away from the daily grind. Rejuvenate, refocus, no distractions.
Collaborate
With your team, face to face, in a different setting. A key driver for creativity and growth.
Spark new ideas
Be curious, share ideas and trade perspectives. Solve challenging problems.
Audience insights
Audience insight
Company revenue
Seniority level
Company size
80+
Speakers
300+
Attendees
85%
Senior management
200+
Companies
Join the conversation
Customer Marketing Alliance is a global community of forward-thinking enthusiasts, all rallied around one, shared goal: engaging, retaining, and advocating their customers.