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June 23 & 24, 2022

Why attend?

Inspiring content created and delivered by pioneering customer marketing & advocacy masters.

Sponsor

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Don't just take our word for it...

Testimonials

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"My absolute favorite conference... one of the best summits you can attend. If you haven’t made it to one of these events yet, the relationships you build here will trump everything else you do."

VP of Customer Marketing & Advocacy at Influitive

“The event’s been phenomenal, I think the most impactful thing is not just learning from other marketers, but also the networking opportunities that we have.”

Sr. Director of Customer Engagement

at F5

Author company

“This has been great being with my customer marketing peers at Customer Marketing Summit. We’re learning a lot and sharing experiences together.”

Sr. Customer Marketing Manager at Grammarly

Author company

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Learn

Connect with influential practitioners as they share their insights, challenges and strategies enabling you to elevate your programs and prove your value.

Discover

Explore the solutions facilitating business growth in fast-moving markets. Find your technology partner, enhance your tech stack.

Interact

Harness the power of in-person events, form genuine connections and create valuable relationships. Make your next hire, find your mentor, get practical advice.

Agenda at a glance

Inspiring content created and delivered by pioneering customer marketing masters. You'll learn about:

  • Position your customer marketing function for future success by harnessing the power of AI

  • Develop impactful advocacy programs to drive consistent revenue

  • Understand the strategic importance of specialist, segmented customer advisory board programs

  • Use the power of storytelling to enhance your customer journey

  • Define personas & segment your audience to enable personalization and increase conversion

  • Unlock long-term growth through engaged customers and increased lifetime value

  • Track vital metrics to prove value to your key internal stakeholders

  • Transform your messaging through customer insights and implement your voice of customer

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Convince your boss

Secure your approval with these important benefits

Break the cycle

Step away from the daily grind. Rejuvenate, refocus, no distractions.

Collaborate

With your team, face to face, in a different setting. A key driver for creativity and growth.

Spark new ideas

Be curious, share ideas and trade perspectives. Solve challenging problems.

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06 Who's attending?

Join attendees from the world’s largest companies and most exciting startups

Audience insights

Audience insight

Company revenue

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Seniority level

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Company size

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80+

Speakers

300+

Attendees

85%

Senior management

200+

Companies

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Join the conversation

Customer Marketing Alliance is a global community of forward-thinking enthusiasts, all rallied around one, shared goal: engaging, retaining, and advocating their customers.

Our team

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Rose Johnstone

Event Inquiries

Charlene Higgins

Sponsorship Inquiries

Simon Grant

Delegate Inquiries

Useful links

Summit series

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