Director, Global Customer Advocacy Leader
Umesh is an accomplished and influential customer marketing leader with 10+ years of experience in customer advocacy, driving measurable value through exceptional client relationship management. He is skilled in forging critical partnerships with C level executives and decision makers, with a proven track record of building and enabling high performing teams to deliver a customer centric focus while fostering talent retention. Umesh demonstrates expertise in strategic planning, budget management and effective communication. He's also an advocate who excels in change management and negotiation, consistently achieving impactful results, forges exceptional cross functional relationships at all levels, and communicates and operates with transparency, accountability and candour.