Ari
Hoffman
Vice President of Customer Marketing & Advocacy
Influitive
Ari’s human-first approach to work and passion for customer success are fixtures of his career. He is a seasoned veteran and trusted advisor for customer-centric businesses, primarily in the enterprise SaaS industry. A natural organizer and people-connecter, Ari leads with empathy and relentlessly shines light on others. When you come across Ari online or in-person (please say hi!), you’ll find him championing customers and building community among CMA professionals globally.
25 May 2023 09:30 - 09:45
Chairperson opening remarks
Welcome to day two of Customer Marketing Summit Las Vegas. Join us as our chairperson gets our final day off the ground, packed full of unforgettable sessions and learnings.
24 May 2023 14:00 - 14:30
How to get internal adoption of VOC tools & technology
How do you translate the value of bringing in new programs and software to teams that might be resistant to change, regardless of the intrinsic benefits they might receive? In this session, you"ll learn how to: 1. Identify challengers and champions 2. Expose personal pain points 3. Provide nuanced solutions that feel tailored 4. Build cross-functional confidence 5. Leave stakeholders feeling shared ownership in long-term success
24 May 2023 09:00 - 09:15
Chairperson opening remarks
Welcome to the Customer Market Summit Las Vegas. Join us as our chairperson kicks off this incredible day, packed full of unforgettable sessions and learnings.