May 23 & 24, 2024
Las Vegas

Why attend?

Inspiring content created and delivered by pioneering customer marketing masters.

Sponsor

Testimonials

Don't just take our word for it. Check out what previous attendees had to say about their experience.

Testimonials
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A lot of great tips. Some very strategic and some very tactical, and I really appreciate that blend. This is a great opportunity to build a network of customer marketing peers, learn from each other, and have great growth opportunities.

Head of Global Customer Advocacy

PayPal

This has been an incredible event. It’s been so awesome to connect with other customer marketers, learn some best practices, tips and tricks, walking away with some great insights. I’m excited for the next event.

Customer Lifecycle Marketing Manager

Experity Health

Customer Marketing Alliance is the catalyst to bring customer marketers together in one room, so that we can connect, learn from each other, share best practices, and you don’t find that too often.

Customer Marketing Manager

Classy

Convince your boss

We’ve done the hard work for you. Simply download our template below and share these unmissable benefits with your boss to secure approval.

Break the cycle

Step away from the daily grind of being a customer marketer. Rejuvenate, refocus, & upskill in advocacy, CABs, lifecycles, cross-functional collaboration, plus a whole lot more.

Collaborate

With your team, with your peers, face-to-face, at the summit solely dedicated to customer marketing; a key driver for creativity & growth, in a room full of masters.

Spark new ideas

Network, share ideas, get feedback & trade perspectives. Solve the current challenges you're facing as a customer marketer & elevate your career.

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Agenda & topics covered

Take a look at this snapshot of what's in store:

  • Building & executing successful CABs
  • Developing impactful advocacy & champion programs
  • Enhancing & utilizing your customer community
  • Gaining & implementing customer-driven feedback
  • Gauging VoC throughout the customer journey
  • Getting buy-in & achieving internal alignment with cross-functional teams
  • Defining personas & segmenting your audience
  • Eternalizing customer lifecycles
  • Tracking key metrics to prove value & measure success
  • Reducing churn & increasing retention
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See all speakers

View full agenda

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Learn

Through interactive sessions, keynotes and discussions we support you through your customer marketing journey with the tactics, best practices and strategies you need to achieve buy-in and drive growth. Get Inspired and make an impact.

Discover

Explore the solutions facilitating business growth across the customer marketing function. Find your technology partner, enhance your tech stack, and achieve more engagement with your customers.

Interact

Harness the power of in-person events, form genuine connections and create valuable relationships. Make your next hire, find your mentor, get practical advice. Become part of the customer marketing community.

Who's attending?

Join attendees from the world’s largest companies and most exciting startups.

Executive summary

Audience insight

Company revenue

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Seniority level

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Company size

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Audience insight

30+

speakers

100+

attendees

80%

senior management

75+

companies

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Join the conversation

Customer Marketing Alliance is a global community of forward-thinking customer marketing enthusiasts, all rallied around one, shared goal: engaging, retaining, and advocating their customers.

Our team

NEED HELP?

We’re here to help reach out

to learn more about the event.

Beth Walker

Community Events Producer

CEO at Company
+1 23 456 789

Charlene Higgins

Partnership Director

CEO at Company
+1 23 456 789