Eileen leads and supports the development and execution of fully integrated, multi-channel marketing efforts to further client satisfaction, loyalty, advocacy, renewal, retention, and adoption for ICE Mortgage Technology, a division of Intercontinental Exchange, Inc. (NYSE: ICE). With 25 years of customer marketing experience, she has broad expertise in all facets of customer marketing and advocacy. She is well-versed in content marketing, advisory boards, regional user groups, online communities, customer awards, and customer satisfaction measurement. Eileen is an avid gardener who dreams of one day opening a combination coffee shop/wine bar/succulent garden center with Instagram-worthy photo ops.