Jessica Day is a content and community-building marketer who is currently the Customer Marketing Manager for Dropbox's HelloSign product. As a customer marketing manager, she leads the Dropbox Champions program, manages customer influencer programs, leads customer crisis communications, and more. She uses her entrepreneurial experience and her background in creative writing to illuminate customer stories and build relationships across a scaled, B2B SaaS customer base. Prior to this role, she was Co-Founder and Chief Marketing Officer at IdeaScale, a leading idea management software for the enterprise and government. Day volunteers for sustainability organizations and lives in Napa, CA. She holds an MFA in English, Creative Writing from the University of Washington.