Name: Chris Bennett-Baggs | Customer Marketing Summit | London
Start: 2025-12-03T00:00:00.000Z
End: 2025-12-03T00:00:00.000Z
Location: InterContinental at the O2

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Chris

Bennett-Baggs

Strategic Partnerships EMEA

Customer.io

Chris Bennett-Baggs is a leader in Strategic Partnerships at Customer.io, specializing in driving meaningful engagement and measurable growth for high-profile global brands. With nearly a decade of experience in Customer Experience (CX) and multi-channel marketing technology, Chris helps businesses strategically connect their brand experience across email, mobile, and web platforms. His expertise, honed through previous account leadership roles at Iterable and Oracle CX, centers on leveraging customer intelligence platforms to build dynamic, unified customer views that boost satisfaction and lifetime value. Chris is an engaging speaker and interviewer, known for exploring themes of digital transformation, sustainable growth under constraint, and the practical application of AI in modern marketing ecosystems.

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03 December 2025 12:05 - 12:35

Panel - Trends, tactics, and truths: Marketers on what’s next

In this forward-looking session, Chris Bennett-Baggs (Partnerships at Customer.io) moderates a conversation with Ed Preston, Sr. Growth Marketing Manager at Cleo, and Lucas Dawson, CRM Team Lead at Leadly, to explore what marketers can expect in 2026. The panel will unpack where growth and lifecycle marketers are investing next year, what trends and technologies are poised to shape the marketing landscape, and which strategies from 2025 are still driving strong results. Attendees will leave with practical insights into how to prioritize budgets, prepare their teams, and future-proof their marketing strategies for a rapidly evolving digital environment.