Why
attend?
Step out of the day-to-day and equip yourself with the trends, tools, and strategies that will elevate your impact and accelerate your career.
Watch previous
summit highlights...
The Wrike elite 100 - Building a customer awards program that inspires, engages, and elevates
Karilla Dyer, Senior Customer Advocacy Manager at Wrike
We are all storytellers
Leon Markham, Vice President of Customer Advocacy & Market Strategy at ServiceNow
Scaling customer stories: Inside Microsoft's marketing engine
Gabriela Olmos-Hill, Senior Director of Customer Advocacy at Microsoft
What our
attendees say...
What you’ll get
out of the summit
Discover trends and innovations tailored for small teams—learn how to deliver world-class customer experiences that drive loyalty and growth with limited resources.
Exchange insights and build a lean-team network of peers and mentors who understand your challenges and can help you amplify impact.
Accelerate your career as you master proving your strategic impact through measurable ROI and first-rate internal education.
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.
Spark new ideas
Network, share ideas, gather feedback and trade perspectives with customer marketers working through similar challenges.
Agenda
at a glance
Develop impactful advocacy programs to increase retention, brand loyalty, and drive predictable, sustainable growth.
Drive growth with loyalty
Product Marketing Manager
Harness the power of AI and automation to personalise the customer journey - boosting engagement efficiently, even with limited resources.
Emerging technology
Product Marketing Manager
Gather and implement customer-driven feedback across cross-functional teams to inform strategy and deliver real impact.
Cross-functional success
Product Marketing Manager
Unlock greater value from your customer programs by prioritising smart segmentation that maximises impact without extra effort.
Segment for success
Product Marketing Manager
Discover the secrets to a successful omni-channel customer marketing strategy; sustaining digital comms, running CABs, and user group events.
Omni-channel marketing
Product Marketing Manager
Learn how to thrive and create real impact as a team of one and prove value and ROI to key stakeholders with clear, measurable KPIs.
Strategies to scale
Product Marketing Manager
Our Stats
15+
Speakers
75+
Attendees
80%
Senior management
50+
Companies
Download
your brochure
Get an in-depth breakdown of what you can expect from the summit, download your brochure today.
Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customisable convince the boss letter to accelerate your approval process.
Join the
conversation
Join a global community of passionate customer marketing and advocacy enthusiasts to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities.
Got a question?
Speak to the team
Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.