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December 04, 2024
InterContinental London - The O2
1 Waterview Drive
London

Why attend?

Inspiring content created and delivered by pioneering customer marketing masters.

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Don't just take our word for it...

05 Co-located

This event is co-located with

“The event’s been phenomenal, I think the most impactful thing is not just learning from other marketers, but also the networking opportunities that we have.”

Sr. Director of Customer Engagement, 

F5

“This has been great being with my customer marketing peers at Customer Marketing Summit. We’re learning a lot and sharing experiences together.”

Sr. Customer Marketing Manager,

Grammarly

Agenda & Topics covered

Inspiring content created and delivered by pioneering customer marketing masters.

In just one day you’ll hear about:

  • Position your customer marketing function for future success by harnessing the power of AI

  • Develop impactful advocacy programs to drive consistent revenue

  • Understand the strategic importance of specialist, segmented customer advisory board programs

  • Use the power of storytelling to enhance your customer journey

  • Define personas & segment your audience to enable personalization and increase conversion

  • Unlock long-term growth through engaged customers and increased lifetime value

  • Track vital metrics to prove value to your key internal stakeholders

  • Transform your messaging through customer insights and implement your voice of customer

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Learn

We unite influential customer marketers to share their insights, challenges and strategies. Through interactive sessions, keynotes and discussions we support you through your customer marketing journey with the tactics, methods and best practices you need. Get inspired and make an impact.

Discover

Explore the solutions facilitating the rise of customer marketing in fast-moving and increasingly competitive markets. Find the answers that you've been searching for from the customer marketing leaders.

Interact

Harness the power of in-person events, form genuine connections and create valuable relationships with peers. Become part of the Customer Marketing Alliance community and join the movement.

Convince your boss

Secure your approval with our handy template or get in touch with Simon for more info. 

Break the cycle

Step away from the daily grind: rejuvenate, refocus, and upskill in essential customer marketing and advocacy tactics.

Collaborate

Drive creativity and growth through collaboration with an entire room of customer marketing masters.

Spark new ideas

Be curious, share ideas and trade perspectives. Solve your most challenging problems.

Audience insight

Audience insight

Company revenue

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Seniority level

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Company size

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Audience insight

20+

Speakers

100+

Attendees

85%

Senior management

75+

Companies

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Join the conversation

Customer Marketing Alliance is a global community of forward-thinking enthusiasts all rallied around one shared goal: engaging and retaining customers and turning them into advocates.

Our team

We’re here to help, reach out to learn more about the event

Kaitlyn Wilson

Rose Johnstone

Global Events Producer

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Charlene Higgins

Charlene Higgins

Partnership Director

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Milly Snelling

Marketing Coordinator

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Summit series

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