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Haig
Kingston
Customer Success Lead
Employment Hero
Haig Kingston is an experienced Customer Success professional and leader with over 10+ years of experience within the Saas and Services space, working with a wide range of customer profiles and leading on CS scale ups within organizations both, domestically and globally. CS is his passion and works to help support others across the industry through various thought leadership groups.
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04 December 2025 14:30 - 15:15
Hosted roundtable discussions
In this session multiple unique discussions are happening concurrently, find the table discussing your biggest pain point or opportunity and join the conversation. Every table will be hosted by an industry expert so come prepared to discuss, learn, network, and share. - Building relationships for ultimate customer advocacy - Haig Kingston, Customer Success Lead at Employment Hero - The CSM skill set for 2026: What’s evolving, what’s essential? - Chinelo Diejomaoh, CSM at HiBob