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Jess
Burney
Managing Director of Customer Marketing and Subscriptions
Immediate Media
Jess Burney is Managing Director of Customer Marketing and Subscriptions at Immediate Media, where she leads a 50-strong team across some of the UK's best-known specialist brands — Radio Times, BBC Good Food, BBC Gardeners' World, and History Extra. Over the last three years, Immediate has grown to 1.2 million subscribers, including close to 800k paid app subscribers — scaling the Good Food app from scratch and building Nutracheck into the UK's top-rated calorie and nutrient tracking app. With nearly 15 years at Immediate and a background at BBC Worldwide, Jess brings deep experience in all thing's subscriptions, alongside marketing transformation programmes.
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02 December 2026 09:15 - 09:45
The new attention economy: Why great marketing needs to think like media
Media companies have always had to earn attention and give audiences a reason to come back. In an AI world where everyone can create more content, faster, marketers face the same challenge. Drawing on the experience of building trusted brands and engaged audiences at Immediate Media, this keynote explores how to rethink marketing for the attention economy: connecting teams and technology across the funnel, creating content people actually want, and turning attention into lasting customer loyalty. You’ll learn how to: • Connect the whole funnel so your people, technology and marketing work as one.Ā  • Create content that cuts through in an AI-saturated world. • Build loyalty with useful content, tools and data-driven experiences customers want to return to. Because the future of marketing isn’t about creating more. It’s about creating something worth coming back for.