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Puneet
Nagpal
Head - Global Customer Marketing
Coursera
04 December 2024 16:15 - 17:00
Panel: Gathering and distributing customer testimonials
In today's competitive business landscape, trust and credibility are invaluable assets for any brand. Customer testimonials play a pivotal role in establishing and reinforcing trust, making them a cornerstone of effective customer marketing strategies. Key takeaways include: Strategies for gathering authentic testimonials Compliance and ethics Leveraging different types of testimonials Measuring impact Overcoming challenges Future trends This session aims to equip attendees with practical insights and actionable strategies for harnessing the persuasive power of customer testimonials in their marketing efforts. Whether you're a seasoned marketer or new to the field, you'll leave with a toolkit to boost brand credibility, engage customers, and drive business growth through the authentic voices of your satisfied clientele.

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