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Sam
Sorscher
Global Head of Community for Pexels
Canva
Sam is the Global Head of Community for Pexels at Canva, where she leads the global team and vision behind how one of the world's largest stock image and video libraries connects, celebrates and empowers its contributors. Her career began in grassroots organizing for electoral and issues-based campaigns in the United States, an early education in mobilizing people around shared purpose. She went on to build Meetup's first customer success program, then served as Associate Director of Community and Social Impact at Fiverr, deepening her expertise in turning engaged users into lasting advocates. Sam holds an MSc in Sustainable Business from the University of Manchester, where she sharpened her understanding of how businesses and communities intersect to drive positive impact. At Pexels, she's helping the platform democratize content and show the world as it is, championing the contributors who make that mission possible.
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02 December 2026 13:30 - 14:15
Interactive roundtable discussions
It's time to put your pens down and become part of the discussion. Select the topic that you want to discuss, take part in the conversation, share your challenges and find real solutions that you can implement right away. Topics include: 1. Advisory boards 2. Community, champions or advocates? Designing programmes customers actually value 3. Mastering project management as a customer marketer to drive lasting growth 4. From retention to revenue - Customer marketing’s expanding role We'll close the session with a brief round robin so each group can share their most interesting talking points and takeaways with the rest of the summit audience.