04 December 2025 09:15 - 09:45
Growth engine youāre overlooking: A product-led approach to customer centricity
In this session, we explore how product-led strategies can become a powerful, scalable driver of customer value.
Learn how embedding customer success into the product experience, from onboarding to adoption to expansion, can create a frictionless journey, reduce churn, and fuel long-term growth.
This talk will share practical frameworks and real-world examples for aligning teams, data, and decisions around what matters most: the customer.