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Valerio
Battelli
Head of Global Customer Marketing
Cisco
Valerio is the Head of Global Customer Marketing at Cisco. He is customer obsessed and people driven with 12 years experience in customer marketing & advocacy. Valerio is passionate about making customers and people successful and demonstrating the impact of the voice of the customer. He is a strong supporter of the power of sport as a way to remove social barriers and foster fairness and inclusive teamwork.
04 December 2024 09:45 - 10:30
Panel: Managing a flagship customer program - Identifying key stakeholders and the journey to creating, and keeping, customer advocates
In this panel discussion, our lineup of experts will be discussing how to manage a flagship customer program. Key takeaways include: How to identify key stakeholders and customer accounts to work with Beginning the advocacy relationship Long-term management; managing requests whilst still offering value to your key accounts

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