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Head of Global Customer Marketing
Valerio is the Head of Global Customer Marketing at Cisco. He is customer obsessed and people driven with 12 years experience in customer marketing & advocacy. Valerio is passionate about making customers and people successful and demonstrating the impact of the voice of the customer. He is a strong supporter of the power of sport as a way to remove social barriers and foster fairness and inclusive teamwork.
04 December 2024 09:45 - 10:30
Panel: Managing a flagship customer program - Identifying key stakeholders and the journey to creating, and keeping, customer advocates
In this panel discussion, our lineup of experts will be discussing how to manage a flagship customer program. Key takeaways include: How to identify key stakeholders and customer accounts to work with Beginning the advocacy relationship Long-term management; managing requests whilst still offering value to your key accounts

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