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December 04, 2024
InterContinental at the O2
1 Waterview Drive
London

Customer Marketing Summit
London

Elevate your customer marketing and advocacy strategy. Get in a room with industry leaders as they reveal case studies, best practices, and common challenges to help you get up-to-date with the latest innovations and skills you need to accelerate your career.

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for the summit

We’re bringing together the brightest minds in customer marketing for a day of unrivaled networking, learning, and discussion so you can:

- Implement impactful customer engagement tactics into your strategy.

- Leverage the latest industry trends & emerging tech to amplify reach.

- Meet mentors & build a local network within our global community.

- Prove your strategic value to key stakeholders.

London
December 4, 2024

Register now

What our
attendees say...

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A snapshot of

our previous speakers...

Tobi
Demuren
Global Head of Advocacy Marketing
LinkedIn
Stephanie
Mills
Director of Customer Advocacy and Social Media
Matillion
Nisha
Prabhakar
Senior Manager Customer Marketing & Brand Engagement
Salesforce
Valerio
Battelli
Head of Global Customer Marketing
Cisco
Puneet
Nagpal
Head - Global Customer Marketing
Coursera
Ivana
Gaspic
Customer Advocacy Director
SAP
Charlotte
Hinson
Customer Reference Lead, UKI
Google Cloud
Meenakshi
Iakhwani
Senior Customer Advocacy Manager
Workday
Ash
Gibson
Customer Marketing Manager
Xero
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What you’ll get

out of the summit

  • Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive loyalty and expansion.

  • Trade perspectives and build a network of indispensable connections within our global community.

  • Acquire the skills you need to accelerate your career and understand how to effectively prove the strategic value of customer marketing to management.

December 04, 2024
InterContinental at the O2
London
Customer Marketing Summit

Agenda
at a glance

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Develop impactful advocacy programs to increase retention, brand loyalty, and drive predictable, sustainable growth.

Drive growth with loyalty

Product Marketing Manager

Harness the power of AI and automation to personalise your customer journey at key touch points to drive engagement.

Emerging technology

Product Marketing Manager

Gathering and implementing customer-driven feedback across cross-functional teams.

Cross-functional success

Product Marketing Manager

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Unlock even more value from your customer programs by prioritising segmentation.

Segment for success

Product Marketing Manager

Discover the secrets to a successful omni-channel customer marketing strategy; sustaining digital comms, running CABs, and user group events.

Omni-channel marketing

Product Marketing Manager

Learn how to thrive and create real impact as a team of one and prove value and ROI to key stakeholders with clear, measurable KPIs.

Strategies to scale

Product Marketing Manager

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Our Stats

20+

Speakers

100+

Attendees

80%

Senior management

60+

Companies

Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.

Spark new ideas

Network, share ideas, gather feedback and trade perspectives with customer marketers working through similar challenges.

December 04, 2024
InterContinental at the O2
London

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customizable convince the boss letter to accelerate your approval process.

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Convince your boss

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Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 100+ attendees

Who's attending...

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Take a look at our past summits

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Elevate your team's
customer marketing game

If you want to bring your team along, chat to Tom to secure the best rate.

Book a call with Tom

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More events in
London

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Dec 04 & 05, 2024
Product Marketing Summit
London

More info →

Dec 04 & 05, 2024
Customer Success Festival
London

More info →

Dec 04, 2024
Chief Customer Officer Summit
London

More info →

Check out our

summit series...

Sep 04 & 05, 2024
Customer Marketing Summit
San Francisco

Find out more

Dec 04, 2024
Customer Marketing Summit
London

Find out more

Apr 09 & 10, 2025
Customer Marketing Summit
Boston

Find out more

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Interested in more than one summit? Speak to our team.

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Got a question?

Speak to the team

Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.

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our team?

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Speaker & media partnership enquiries

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Attendee enquiries

Charlene Higgins

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