Summit recap
Customer Marketing Summit
2023
Super early bird sale ongoing
Save $200
Until November 16, 2024
Watch past
summit highlights
Turning colleagues into champions: The art of selling your customer marketing story to internal advocates
Evan Jacobs, Head of Customer & Partner Marketing, Chainalysis
From ground zero to customer hero: Building a successful customer marketing program
Gillian Farquhar, Vice President, Global Customer Marketing, Infor
Reinforcing better behavior: How saying NO strategically helps keep us sane and our internal customers satisfied and happy
Daniel Palay, Senior Customer Advocacy Manager, Grafana Labs
Our Stats
30+
Speakers
100+
Attendees
80%
Senior management
60+
Companies
What our
attendees say...
“It's during these events that you feel part of a community. You walk away knowing more than you started with and, even better, trusting that there's a network of peers you can turn to again and again.” "
Director, Product & Customer Marketing, Sovos
Attendee Testimonial
Agenda
at a glance
Develop impactful advocacy programs to recognise your most powerful advocates to increase retention, brand loyalty, and drive predictable, sustainable growth.
Drive growth with loyalty
Product Marketing Manager
Leverage AI and automation to personalise your customer journey at key touch points to drive engagement.
Emerging technology
Product Marketing Manager
Foster strong partnerships with product, sales, and customer success teams to drive customer-centric strategies and create seamless customer experiences.
Cross-functional success
Product Marketing Manager
Harness the power of storytelling to craft compelling customer narratives that resonate and ultimately turn customers into powerful brand ambassadors.
Storytelling for success
Product Marketing Manager
Discover the secrets to a successful omni-channel customer marketing strategy; sustaining digital comms, running CABs, and user group events.
Omni-channel marketing
Product Marketing Manager
Develop strategies to prove impact and demonstrate causality between advocacy efforts and business outcomes.
Strategies to scale
Product Marketing Manager
Watch our past
summits while you wait
With a CMA Pro+ membership you get access to every session, from every summit, forever, plus a whole lot more.
A snapshot of
our speakers...
Download
your brochure
Get an in-depth breakdown of what you can expect from the summit, download your brochure today.
Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customisable convince the boss letter to accelerate your approval process.
Gallery from
previous summits
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Join the
conversation
Join a global community of passionate customer marketing and advocacy enthusiasts to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities.
Got a question?
Speak to the team
Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.