SpeakersAgendaWhy attendPartnersVenue
Locations ▼

Request to partner

Register now

Request to partner

Register now

Event starts in:
131

days :

9

: hours :

44

minutes

41

until the summit

March 10 & 11, 2026
Convene 360 Madison Avenue
360 Madison Avenue
New York

Explore the

agenda

Full agenda coming soon

Sponsor

Download brochure

Secure your pass

What's on
March 10
March 11
March 10
March 10
08:00
Exhibition & networking
Registration and networking breakfast
See the details
09:00
Main stage
Chairperson opening remarks
See the details
09:15
Main stage
The emerging role of customer marketing
See the details
09:45
Main stage
Optimizing your customer marketing tech stack: Building for impact, not noise
See the details
10:15
Main stage
Panel - Metrics that move the needle: What execs really care about
See the details
11:00
Exhibition & networking
Coffee break
See the details
11:30
Main stage
Main stage workshop - Customer advisory boards as growth engines: How to turn feedback into retention, expansion, and pipeline
See the details
12:15
Main stage
Activating customer data for growth: Turning insight into action at scale
See the details
12:45
Exhibition & networking
Lunch break
See the details
13:45
Main stage
Networking roundtable sessions
See the details
14:45
Main stage
Positioning customers as heroes: Storytelling that resonates with executives and prospects
See the details
15:15
Main stage
From testimonial to revenue asset: How customer stories accelerate pipeline
See the details
15:45
Exhibition & networking
Coffee break
See the details
16:15
Main stage
Partnering with PR, Legal, and Comms to scale customer stories with impact
See the details
16:45
Main stage
Chairperson closing remarks
See the details
17:00
Exhibition & networking
Happy hour hosted by Customer Marketing Alliance
See the details
March 11
08:00
Exhibition and networking
Networking breakfast
See the details
09:00
Main track
Chairperson opening remarks
See the details
09:15
Main track
Main stage workshop - Precision in motion: Advanced segmentation strategies to unlock hidden revenue in your customer base
See the details
10:00
Main track
Designing journeys that sell themselves: The next era of customer-led growth
See the details
10:30
Main track
Fireside chat - Collaboration decoded: What we’ve learned, what we’ll never compromise on, and what delivers results
See the details
11:15
Exhibition and networking
Coffee break
See the details
11:45
Main track
Strategy lab - Build the next-gen revenue playbook
See the details
12:45
Exhibition and networking
Lunch break
See the details
13:45
Main track
From insights to foresight: Predicting customer behavior before it happens
See the details
14:15
Main track
ROI by design: Engineering customer marketing systems that grow revenue
See the details
14:45
Main track
Chairperson closing remarks
See the details

Secure your pass

early bird prices on now

Strategic influence. Measurable growth. Customer marketing that drives revenue.

The 2026 edition of Customer Marketing Summit New York is bringing customer marketers the strategies, frameworks, and insights you need to position your teams as core drivers of revenue.

Secure your ticket to:

- Learn actionable strategies to scale programs, influence stakeholders, and drive measurable revenue.

- Gain insights on trends, frameworks, and AI-enabled tools that elevate customer marketing as a strategic function.

- Connect with peers and mentors who understand your challenges and can accelerate your career.

- Prove your impact by defining, measuring, and owning results that matter to the business.

New York

March 11-12, 2026

Save $300

Useful links

Contact us

Privacy

made with Acara

Join the conversation