Name: Chris Crompton | Customer Marketing Summit | New York
Start: 2025-03-11T04:00:00.000Z
End: 2025-03-12T04:00:00.000Z
Location: Convene 360 Madison Avenue

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Chris

Crompton

VP of Growth/Marketing

CollX

With more than a decade of experience as a performance-based marketer, Chris Crompton has helped scale and grow multiple companies, including gopuff, Dandy, and Life360. He started his career in paid search and SEO, but in his current role as the head of marketing for CollX, he oversees a variety of functions, including user acquisition and engagement/retention marketing. Since joining CollX, he's scaled the user base from 500k to 2.7M+ users, doubled MAUs, and helped launch and scale monetization features including the CollX Pro membership as well as the CollX Marketplace.

03 November 2025 12:00 - 12:30

Mastering retention in 2025: How to actually keep customers engaged

Join Matt Pahnke, VP of Product Marketing at Customer.io, along with industry leaders to explore retention tactics that are actually working in today's market. In an era of dwindling attention spans and fierce competition, effective customer engagement requires more than increased messaging—it demands intelligent strategy. This panel will share real-world approaches for how they have broken through the noise across inboxes, apps, and other channels. You'll learn actionable methods proven to transform customer attention into lasting loyalty.