Simrat Singh is a strategic and analytical CX leader with a strong background in managing customer experience teams and balancing project management responsibilities. She excels at motivating, coaching, and empowering teams to exceed performance goals while advocating for the end user. Simrat is detail-oriented, team-focused, and deeply committed to fostering a positive environment where people can thrive. Known for her dedication and results-driven approach, she consistently achieves and surpasses goals, contributing to high levels of customer satisfaction and retention.