June 23 & 24, 2022
Las Vegas

Customer Marketing Summits

"It's during these events that you feel part of a community. You walk away knowing more than you started with and, even better, trusting that there's a network of peers you can turn to again and again.”

Director of Product & Customer Marketing, Sovos

Sponsor

Event Calendar

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Sep 04 & 05, 2024
Customer Marketing Summit
San Francisco

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Dec 04, 2024
Customer Marketing Summit
London

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Apr 11 & 12, 2025
Customer Marketing Summit
Boston

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80+

Speakers

300+

Attendees

85%

Senior management

200+

Companies

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What is Customer Marketing Summit?

We upskill individuals & teams by showcasing strategies & solutions from the best-in-class. Customer marketing leaders join forces to inspire career and company growth as members of our global community.

⚪️ Keep up-to-date with the latest customer marketing industry trends and best practices
⚪️ Benchmark your strategy against the best in the business
⚪️ Meet peers facing the same challenges enabling you to find tangible solutions

⚪️ Build a network of trusted advisors & form meaningful connections that inspire career growth

Meet the speakers

See some of our influential speakers

Tobi
Demuren
Global Head of Advocacy Marketing
LinkedIn
Bridget
Heaton
Senior Manager, Customer Marketing
Slack
Bev
Barnett
Senior Customer Advocacy Manager
Workday
Meaghan
Sullivan
Customer Programs Marketing Lead
Google
Dr. Tiffany
Raymond
Head of Global Customer Advocacy
PayPal
Cristina
Sartori Errico
Global Sr. Customers Community & Advocacy Lead - Cybersecurity
Cisco
Kevin
Lau
Senior Director of Global Customer Engagement
F5
Jayme
Beck
Vice President of Marketing & Customer Experience
Experian
Dan
Cote
Chief Marketing Officer
Influitive
Nisha
Prabhakar
Senior Manager Customer Marketing & Brand Engagement
Salesforce
Tim
Newborn
Customer Marketing & Advocacy Manager
InVision
Ivana
Gaspic
Customer Advocacy Director
SAP
Keith
Blazek
Customer Marketing Manager
Classy
Charlotte
Lilley
Head of Global Customer Marketing
Coupa
Eric
Calderon
Senior Customer Lifecycle Marketing Manager
Qualia
Aunalisa
Arellano
Head of Customer Marketing
Filevine
Callie
Rojewksi
Director of Customer Advocacy
Menlo Security
Eileen
Linn
Director of Customer Marketing
ICE Mortgage Technology
Scott
Douglas
Director of Accounts
TrustRadius
Shannon
Cardwell
Customer Review Program & Award Lead
IBM
Emi
Wayner
Head of Strategy and Growth, Global Customer Marketing Programs
Google Cloud
Katie
Meeker
Director of Customer Marketing
ICIMS
Nyssa
Garcia
Senior Manager of Customer Marketing
Coupa
Max
Bailey
Global Customer Marketing Manager
Aircall
Catherine
Staite
Head of Customer Advocacy
GoCardless
Puneet
Nagpal
Head - Global Customer Marketing
Coursera
Robert
Maddox
Customer Advocacy & Community
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Testimonials

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"My absolute favorite conference... one of the best summits you can attend. If you haven’t made it to one of these events yet, the relationships you build here will trump everything else you do."

VP of Customer Marketing & Advocacy at Influitive

“The event’s been phenomenal, I think the most impactful thing is not just learning from other marketers, but also the networking opportunities that we have.”

Sr. Director of Customer Engagement

at F5

Author company

“This has been great being with my customer marketing peers at Customer Marketing Summit. We’re learning a lot and sharing experiences together.”

Sr. Customer Marketing Manager at Grammarly

Author company

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Break the cycle

Step away from the daily grind. Rejuvenate, refocus, no distractions.

Collaborate

With your team, face to face, in a different setting. A key driver for creativity and growth.

Spark new ideas

Be curious, share ideas and trade perspectives. Solve challenging problems.

Agenda at a glance

Inspiring content created and delivered by pioneering customer marketers. You'll learn about:

  • Position your customer marketing function for future success by harnessing the power of AI

  • Develop impactful advocacy programs to drive consistent revenue

  • Understand the strategic importance of specialist, segmented customer advisory board programs

  • Use the power of storytelling to enhance your customer journey

  • Define personas & segment your audience to enable personalization and increase conversion

  • Unlock long-term growth through engaged customers and increased lifetime value

  • Track vital metrics to prove value to your key internal stakeholders

  • Transform your messaging through customer insights and implement your voice of customer

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06 Who's attending?

Join attendees from the world’s largest companies and most exciting startups

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Audience insights

Audience insight

Company revenue

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Seniority level

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Company size

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Partners

Meet our exclusive community partner

Series partners

Partners
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Supporting partners

Partners
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Join the conversation

Customer Marketing Alliance is a global community of forward-thinking enthusiasts, all rallied around one, shared goal: engaging, retaining, and advocating their customers.

Our team

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Kaitlyn Wilson

Event Inquiries

Charlene Higgins

Sponsorship Inquiries

Simon Grant

Delegate Inquiries