Request to partner


Vice President, Global Customer Marketing
Customer-centric executive with track record building global teams and cross-organizational functions for Customer Marketing (Advocacy, Customer Experience, Communities) and CX (Loyalty, Renewals, Cross-sell, Upsell, Referrals). Gillian is a builder, specializing in infusing customer and stakeholder sentiment, insights and feedback into customer-led growth strategies that deliver for the bottom line. Gillian has been recognized as an industry thought leader across Customer Marketing and Experience with several awards and an in-depth case-study on profiling her approach to Customer Advocacy by Gartner Research. Gillian's award-winning work activates customer journeys in ways that drive brand loyalty, engagement, renewals, and revenue.

Useful links

Summit series

Contact us

Speaker enquiries

Media partner enquiries

Attendee enquiries

Sponsorship enquiries

made with Acara

Join the conversation