Lauren is a results-focused, customer-centric leader with 15+ years of success helping SaaS companies engage more deeply with customers. She is passionate about creating experiences that bring customer value, that meet each person where they are, and that align with their overall brand experience. Lauren aims to influence and direct matrixed customer journeys, messaging structures, customer assets, and marketing programs from the ground up. She also partners with stakeholders, executives, and teams and transform ideas into actionable results within agency, corporate, and hybrid/remote environments.