Vernon is a Customer Marketing Manager and built the new customer marketing programs at LaunchDarkly. His focus has been building an entirely new customer champion program and strategically supporting reference requests across the entire organization. Prior to his time in customer marketing, he was a Customer Success Manager at LaunchDarkly supporting customers of various sizes across multiple international markets. As you can see Vernon has always had a focus on the customer journey and how to amplify advocacy when they have achieved value. Vernon holds a Bachelor’s degree in Marketing from Western Connecticut State University.