Summit recap
Customer Marketing Summit
2023
Early bird sale ongoing
Save $200
Until July 5, 2024
Watch previous
summit highlights...
The Wrike elite 100 - Building a customer awards program that inspires, engages, and elevates
Karilla Dyer, Senior Customer Advocacy Manager at Wrike
We are all storytellers
Leon Markham, Vice President of Customer Advocacy & Market Strategy at ServiceNow
Scaling customer stories: Inside Microsoft's marketing engine
Gabriela Olmos-Hill, Senior Director of Customer Advocacy at Microsoft
Our Stats
15+
Speakers
75+
Attendees
80%
Senior management
50+
Companies
What our
attendees say...
“It's during these events that you feel part of a community. You walk away knowing more than you started with and, even better, trusting that there's a network of peers you can turn to again and again.” "
Director, Product & Customer Marketing, Sovos
Attendee Testimonial
Agenda
at a glance
Develop impactful advocacy programs to increase retention, brand loyalty, and drive predictable, sustainable growth.
Drive growth with loyalty
Product Marketing Manager
Harness the power of AI and automation to personalise the customer journey - boosting engagement efficiently, even with limited resources.
Emerging technology
Product Marketing Manager
Gather and implement customer-driven feedback across cross-functional teams to inform strategy and deliver real impact.
Cross-functional success
Product Marketing Manager
Unlock greater value from your customer programs by prioritising smart segmentation that maximises impact without extra effort.
Segment for success
Product Marketing Manager
Discover the secrets to a successful omni-channel customer marketing strategy; sustaining digital comms, running CABs, and user group events.
Omni-channel marketing
Product Marketing Manager
Learn how to thrive and create real impact as a team of one and prove value and ROI to key stakeholders with clear, measurable KPIs.
Strategies to scale
Product Marketing Manager
Watch our past
summits while you wait
With a CMA Pro+ membership you get access to every session, from every summit, forever, plus a whole lot more.
A snapshot of
our speakers...
Download
your brochure
Get an in-depth breakdown of what you can expect from the summit, download your brochure today.
Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customisable convince the boss letter to accelerate your approval process.
Gallery from
previous summits
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
Join the
conversation
Join a global community of passionate customer marketing and advocacy enthusiasts to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities.
Got a question?
Speak to the team
Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.