Zach
Boisi
Vice President of Customer Success
LeagueApps
Zach leads the Customer Success, Customer Support, and Customer Strategy & Operations teams at LeagueApps. He’s laser-focused on helping Partners see the value in their solutions to better help serve their sports communities. Zach has a decade of experience leading customer success teams at SaaS companies such as WalkMe, Diligent Corporation, Lotame, and newBrandAnalytics. He is also passionate about serving the non-profit community as the: inaugural Chairman of the Board for Nourish Now, Co-Founder of the Young Professional Advisory Board for MENTOR NY, and, board member for Spence Chapin Services to Family & Children.
07 December 2023 11:00 - 11:45
Panel: How Customer Success, Marketing, & Advocacy Work Better Together To Scale Customer Relationships
Looking to gain more buy-in across the different channels you constantly have to collaborate with? Let's start with one, customer success, the most crucial relationship to foster a thriving customer marketing & advocacy program. Creating not only allies but shared objectives and metrics makes for a compelling position within your organization. Hear firsthand from this panel of experts who span the gamut and have built successful programs that scale.