I am the Senior Manager, Customer Growth at BigCommerce, a flexible, open SaaS platform leading a new era of ecommerce. I am responsible for developing, deploying, analyzing and constantly improving robust multi-channel customer retention campaigns and programs that help increase engagement with our user base, improve usage and adoption of our products, and reduce churn. Before joining BigCommerce, I worked for Planview as a Customer Marketing Manager and Delivery Team Lead. I also flex my creative muscles as an actress and model.