Why
attend?
Break out of the daily grind and unlock bold strategies, fresh ideas, and real-world tactics to turn customers into champions - and elevate your customer marketing career.
Hear what previous attendees had to say...
Watch previous
summit highlights...
From stories to loyalty: Building advocacy and lifelong customer relationships
Erica Bartsch, Head of Customer Marketing & Advocacy, JPMorgan Chase & Co.
Empowering advocacy: Using data and KPIs to secure resources
Sara Steffen, Senior Director of Customer Marketing, Databricks
Small team, big impact: Prioritization strategies for customer marketers
Kate Mahon, Director of Global Customer Advocacy, Splunk
Emma Telfer, Senior Group Manager - Customer Marketing, Twilio
Jessica Noland, Senior Manager - Customer Advocacy, Upwork
Caleb Wang, Senior Customer Marketing Lead, Snowflake
What our
attendees say...
What youāll get
out of the summit
Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive loyalty and expansion.
Trade perspectives and build a network of indispensable connections within our global community.
Acquire the skills you need to accelerate your career and understand how to effectively prove the strategic value of customer marketing to management.
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Whether youāre looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.
Spark new ideas
Network, share ideas, gather feedback and trade perspectives with customer marketers working through similar challenges.
Agenda
at a glance
Develop impactful advocacy programs to increase retention, brand loyalty, and drive predictable, sustainable growth.
Drive growth with loyalty
Product Marketing Manager
Embed autonomous agents into your lifecycle to automatically interpret key signals and orchestrate adaptive journeys that evolve with each customer.
Unlock Agentic AI
Product Marketing Manager
Foster strong partnerships with product, sales, and customer success teams to drive customer-centric strategies and seamless experiences that drive lasting impact.
Cross-functional alignment
Product Marketing Manager
Harness the power of storytelling to craft compelling customer narratives that turn customers into powerful brand ambassadors.
Storytelling for success
Product Marketing Manager
Evolve from disconnected channels to a Brand Experience Operating System that aligns comms, events, and engagement into one unified customer journey.
Omni-channel orchestration
Product Marketing Manager
Learn how to thrive and create real impact as a team of one and prove value and ROI to key stakeholders with clear, measurable KPIs.
Strategies to scale
Product Marketing Manager
Our Stats
100+
Speakers
500+
Attendees
80%
Senior management
200+
Companies
Download
your brochure
Get an in-depth breakdown of what you can expect from the summit, download your brochure today.
Know you want to join us but need a little help getting budget sign-off? Donāt worry, weāve done the hard work for you, use our customizable convince the boss letter to accelerate your approval process.
Join the
conversation
Join a global community of passionate customer marketing and advocacy enthusiasts to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities.
Got a question?
Speak to the team
Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.