Software should feel like a well-made tool in your hand—soft where it meets you, strong where it matters, and shaped by the people who use it. This belief guides Chris's approach to customer marketing at Notion: craft stories that travel and build programs that convert insight into impact. At Notion, he nurtures advocacy and turns it into compelling narratives for winning campaigns and battle-tested GTM plays. As that outbound flywheel turns, he mines valuable inbound voice-of-customer insights that informs Notion's product roadmap as the company moves up-market from beloved productivity tool to trusted enterprise AI workspace. Before Notion, Chris built and scaled customer and product marketing programs at LinkedIn, Meta, and multiple startups. His marketing chops were forged from formal training as a writer with the grit from an early career in sales. If you sweat the sentence and the system, this is your guy to trade notes with.