2023 & 2022 Top 100 Customer Marketing Strategist 2023 Customer Marketing Alliance Ones to Watch | Customer Marketing Alliance Many years in corporate communications, customer marketing, and technology PR has taught her many things, but the most important lesson is that technology is useless without the people who use it. Jeanne's job is to tell stories about what technology does for them. When she gets that right, the companies she works for and their customers both win. Jeanne's degree is in journalism and she is a reporter at heart. There's always a story to tell. The trick is uncovering it, understanding the impact, and making it compelling. Her career started in public relations - first at agencies and then on the corporate side. Her roster includes tech giants like Microsoft, Intel, and Lexmark, along with smaller startups and mid-size tech firms. Her recipe for success is building relationships with executive-level customers and building bridges that others just can't or haven't. The other defining ingredient is putting people first, especially those who work beside her and who have trusted her to support them and their careers.