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Agenda
at a glance
A full 2027 agenda will be released soon
Agenda
at a glance
Develop impactful advocacy programs to increase retention, brand loyalty, and drive predictable, sustainable growth.
Drive growth with loyalty
Product Marketing Manager
Embed autonomous agents into your lifecycle to automatically interpret key signals and orchestrate adaptive journeys that evolve with each customer.
Unlock agentic AI
Product Marketing Manager
Foster strong partnerships with product, sales, and customer success teams to propel customer-centric strategies and seamless experiences that drive lasting impact.
Cross-functional alignment
Product Marketing Manager
Harness the power of storytelling to craft compelling customer narratives that turn customers into powerful brand ambassadors.
Storytelling for success
Product Marketing Manager
Evolve from disconnected channels to a brand experience operating system that aligns comms, events, and engagement into one unified customer journey.
Omni-channel orchestration
Product Marketing Manager
Learn how to thrive and create real impact, whether as a team of one or many, and prove value and ROI to key stakeholders with clear, measurable KPIs.
Strategies to scale
Product Marketing Manager
One pass.
All access.
We're teaming up with our sister communities to bring you an Access All Areas experience - your pass gives you unlimited access across the summit tracks and every session recording post-event.
Most marketing teams are adding AI to how they already work. This agenda is for the ones ready to rebuild around it entirely - and pull ahead of the teams that aren't.
September 9-10
Marketing teams are rehashing the playbooks they already have. This agenda is for the marketers ready to sharpen their positioning, stand out in crowded markets, and stay ahead of the trends reshaping the role.
September 9-10
Developers are harder to win than ever in a world where AI makes everyone's marketing sound the same. This agenda is for the marketers determined to do it anyway.
September 9
Our Stats
100+
Speakers
500+
Attendees
80%
Senior management
200+
Companies
Get your ticket
for the summit
Join the only independent event built exclusively for customer marketers.
For two days, connect with the leaders, practitioners, and innovators redefining customer marketing today. From advocacy and community to lifecycle engagement and customer-led growth, every conversation is designed to help you drive measurable impact across the customer journey.
Secure your seat to:
• Learn how leading teams are using AI, automation, and customer insights to scale personalized engagement and deepen customer relationships.
• Build meaningful connections with peers, mentors, and industry leaders inside the only dedicated community for customer marketers.
• Discover proven strategies to increase adoption, retention, expansion, advocacy, and long-term customer loyalty.