Request to speak

Request to partner

January 01, 2025

Customer Marketing
World

Join your peers at the only dedicated customer marketing event and discover how to nuture authentic relationships with customers at scale, leverage AI to amplify your impact, and deliver measurable ROI through your advocacy strategy.

Sponsor

Download brochure

Explore summits

Check out our

summit series...

Mar 11 & 12, 2025
Customer Marketing Summit
New York

Find out more

Mar 12, 2025
Chief Customer Officer Summit New York
New York

Find out more

Sep 03, 2025
Chief Customer Officer Summit San Francisco
San Francisco

Find out more

Sep 10 & 11, 2025
Customer Marketing Summit
San Francisco

Find out more

Dec 03, 2025
Customer Marketing Summit
London

Find out more

Dec 04, 2025
Chief Customer Officer Summit London
London

Find out more

Call to action

Interested in more than one summit? Speak to our team.

Button

Contact team

Our Stats

100+

Speakers

500+

Attendees

80%

Senior management

3

Summit cities

A snapshot of

our speakers...

Tobi
Demuren
Global Head of Advocacy Marketing
LinkedIn
Bridget
Heaton
Head of Customer Marketing
Slack
Catherine
Staite
Head of Customer Advocacy
GoCardless
Gabriela
Olmos-Hill
Senior Director of Customer Advocacy
Microsoft
Dr. Tiffany
Raymond
Head of Global Customer Advocacy
PayPal
Harjot
Dhillon
Global Head of Customer Marketing
Financial Times
Sandra
Lowe
Director, Global Customer Advocacy
SAP Concur
Sheena
Hakimian
Senior Director of Digital Consumer Marketing
Condé Nast
Leon
Markham
Vice President of Customer Advocacy & Market Strategy
ServiceNow
Claire
Beatty
Senior Director of Customer Marketing
Genesys
Valerio
Battelli
Voice of Customer and Insights Lead - Product Marketing
Taboola
Meaghan
Sullivan
Customer Programs Marketing Lead
Google
Shelby
Allen
Senior Director of Customer Advocacy
Workiva
Phil
Burrows
Head of Consumer Digital Sales and Experience
Verizon
Nisha
Prabhakar
Senior Manager Customer Marketing & Brand Engagement
Salesforce
Call to action
Your text goes here. Insert your content, thoughts, or information in this space.

See all

Apply to be a speaker

What you’ll get

out of the summit

  • Discover the latest trends and leverage AI innovations to deliver personalized customer interactions that drive loyalty and expansion at scale.

  • Trade perspectives and build a network of indispensable connections with your peers in like-for-like roles.

  • Unlock the secret to effectively proving the strategic importance and ROI of customer marketing to your management.

What our
attendees say...

Button
Button

During our summits

you'll be able to...

Your text goes here. Insert your content, thoughts, or information in this space.

Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.

Spark new ideas

Network, share ideas, gather feedback and trade perspectives with customer marketers working through similar challenges.

January 01, 2025

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customisable convince the boss letter to accelerate your approval process.

Sponsor

Download brochure

Convince your boss

Our

partners   

Our summit partners

our

Partners          

Our community partners

Call to action
Your text goes here. Insert your content, thoughts, or information in this space.

Become a partner

Find out more

Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • Shape the future of customer marketing

Who's attending...

Your text goes here. Insert your content, thoughts, or information in this space.

Take a look at our past summits

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Book in some time

Download brochure

Gallery
Your text goes here. Insert your content, thoughts, or information in this space.
Image One
Image description
Image Two
Image description
Image Three
Image description
Gallery
Your text goes here. Insert your content, thoughts, or information in this space.
Image One
Image description
Image Two
Image description
Image Three
Image description

Join the
conversation

Join a global community of passionate customer marketing and advocacy enthusiasts to exchange ideas, attend local meet-ups, get answers to your questions, and find new job opportunities.

Got a question?

Speak to the team

Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.

Download brochure

Schedule a call

Want to contact

our team?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Martha Harris
Speaker & media partnership enquiries

Tom Brocklesby

Attendee enquiries

Ediz Cosar

Partnership enquiries

Useful links

Contact us

Privacy

made with Acara

Join the conversation