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March 10 & 11, 2026
Convene 360 Madison Avenue
360 Madison Avenue
New York

Customer Marketing Summit
New York

Ready to champion customer marketing as a strategic driver of revenue growth?

Gain actionable strategies and frameworks from leaders in the game to help you prove impact and scale programs that generate measurable impact across the customer lifecycle.

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Get your ticket

Secure your pass

early bird prices on now

Increase strategic influence. Drive measurable growth. Unlock the full power of an AI-enabled customer marketing function.

Join the brightest minds in customer marketing in New York for two days of networking, learning and discussion, so you can:

- Unlock scalable strategies, influence stakeholders and drive measurable engagement.

- Stay ahead of the curve with playbooks for a high-functioning AI-enabled customer marketing program.

- Connect with peers who understand your challenges and build lasting connections to propel you throughout your career.

- Prove your impact by defining, measuring, and owning key success metrics.

New York

March 10-11, 2026

Save $300

What our
attendees say...

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A snapshot of

our speakers...

Jameelah
Calhoun
VP, Global Head of Product and Customer Marketing
Eventbrite
Melissa
Beck
VP of Corporate Marketing
Sumo Logic
Victoria
Mento
Global Head of Customer Marketing
Forcepoint
Sarah
Reynolds
CMO
Benifex
Ed
Smith
Director Customer Advocacy
Corelight
Tamar
Simpson
VP, Marketing and Communications
The James Beard Foundation
Jeanne
Nitschke
Director of Customer Marketing
Inriver
Christina
Coplon
Senior Manager, Customer Communications
Pfizer
Carrie
Johnson
Sr Director of Customer Marketing
Symplr
Janette
Hausler
Former Global VP Partner and Partner Marketing
UiPath
Nicholas
D'Amato
Global Customer Advocacy Marketing Manager
Cisco
Eve
Falk
Senior Customer Marketing Manager
Babbel
Meenakshi
Lakhwani
Principal, Customer Advocacy
Workday
Max
Bailey
Lifecycle Marketing Manager, Enterprise Activation
Superhuman (formerly Grammarly)
Bridget
Heaton
Director of Customer Marketing
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What you’ll get

out of the summit

  • Discover trends, frameworks, and strategies to drive engagement and retention at every stage of the customer journey.

  • Build a network of peers and mentors who understand your exact challenges; proving value, influencing stakeholders, and scaling programs strategically.

  • Accelerate your career growth as you master demonstrating measurable impact, driving adoption & expansion, and turning engagement into tangible growth.

March 10 & 11, 2026
Convene 360 Madison Avenue
New York

Customer Marketing Summit

Agenda
at a glance

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Testimonials
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Develop impactful advocacy programs to recognize your most powerful advocates to increase retention, brand loyalty, and drive predictable, sustainable growth.

Drive growth with loyalty

Product Marketing Manager

Leverage AI systems and automated decision models to orchestrate predictive, behavior-led customer journeys that optimize engagement and surface value in real time.

Emerging technology

Product Marketing Manager

Foster strong partnerships with product, sales, and customer success teams to drive customer-centric strategies and seamless experiences that drive lasting impact.

Cross-functional success

Product Marketing Manager

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Harness the power of storytelling to craft compelling customer narratives that turn customers into powerful brand ambassadors.

Storytelling for success

Product Marketing Manager

Discover the secrets to a successful omni-channel customer marketing strategy; sustaining digital comms, running CABs, and user group events.

Omni-channel marketing

Product Marketing Manager

Develop strategies to prove impact and demonstrate how customer marketing drives measurable revenue and business outcomes.

Strategies to scale

Product Marketing Manager

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Our Stats

30+

Speakers

100+

Attendees

80%

Senior management

60+

Companies

Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Whether you’re looking for a mentor or your next hire - take the rare opportunity to bring your team, expand your network and build lasting connections within the community.

Spark new ideas

Network, share ideas, gather feedback and trade perspectives with customer marketers working through similar challenges.

Take a look at our past summits

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Book in some time

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Elevate your team's
customer marketing game

Get $200 off each ticket with our group rate (just 3+ people required).

It’s the perfect way to align on strategy and scale learnings across your org, chat to Kyle to secure the best rate.

Book a call with Kyle

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March 10 & 11, 2026
Convene 360 Madison Avenue
New York

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customizable convince the boss letter to accelerate your approval process.

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Convince your boss

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Find out more

Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 100+ attendees

Co-located
Summits

*1 ticket, 3x the insights - that's right, you and your team will enjoy an access all areas experience - explore our co-located summits.

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Mar 10 & 11, 2026
Customer Success Summit New York

More info →

Mar 10 & 11, 2026
Customer Support Summit New York

More info →

Our Stats

75+

Speakers

400+

Attendees

75%

Senior management

250+

Companies

Got a question?

Speak to the team

Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.

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Schedule a call

Want to contact

our team?

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Aisha Lawlor
Speaker & media partnership enquiries

Kyle Saucier

Attendee enquiries

Ediz Cosar

Partnership enquiries

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