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March 10 & 11, 2026
Convene 360 Madison Avenue
360 Madison Avenue
New York

Customer Marketing Summit
New York

Ready to assert customer marketing as a core engine of revenue growth?

Gain actionable strategies and frameworks from top customer marketers to prove impact, scale programs, and generate measurable revenue across the customer journey.

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Strategic influence. Measurable growth. Customer marketing that drives revenue.

The 2026 edition of Customer Marketing Summit New York is bringing customer marketers the strategies, frameworks, and insights you need to position your teams as core drivers of revenue.

Secure your ticket to:

- Learn actionable strategies to scale programs, influence stakeholders, and drive measurable revenue.

- Gain insights on trends, frameworks, and AI-enabled tools that elevate customer marketing as a strategic function.

- Connect with peers and mentors who understand your challenges and can accelerate your career.

- Prove your impact by defining, measuring, and owning results that matter to the business.

New York

March 11-12, 2026

Save $300

What our
attendees say...

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A snapshot of

our previous speakers...

Bridget
Heaton
Head of Customer Marketing
WRITER
Max
Bailey
Lifecycle Marketing Manager, Enterprise Activation
Grammarly
Shelby
Allen
Senior Director of Customer Advocacy
Workiva
Christina
Dalton
VP of Growth Marketing & Email
Hearst Magazines
Sheena
Hakimian
Senior Director of Digital Consumer Marketing
Condé Nast
Gabriela
Olmos-Hill
Senior Director of Customer Advocacy
Microsoft
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What you’ll get

out of the summit

  • Discover trends, frameworks, and strategies to position your customer marketing function as a core driver of revenue, while maximizing impact across your customer base.

  • Exchange insights and build a network of peers and mentors who understand the challenges of proving value, influencing stakeholders, and scaling programs strategically.

  • Accelerate your career by mastering how to demonstrate measurable impact, drive adoption and expansion, and turn customer engagement into tangible business outcomes.

March 10 & 11, 2026
Convene 360 Madison Avenue
New York

Customer Marketing Summit

Agenda
at a glance

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Develop impactful advocacy programs to recognise your most powerful advocates to increase retention, brand loyalty, and drive predictable, sustainable growth.

Drive growth with loyalty

Product Marketing Manager

Leverage AI and automation to personalise your customer journey at key touch points to drive engagement.

Emerging technology

Product Marketing Manager

Foster strong partnerships with product, sales, and customer success teams to drive customer-centric strategies and create seamless customer experiences.

Cross-functional success

Product Marketing Manager

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Harness the power of storytelling to craft compelling customer narratives that resonate and ultimately turn customers into powerful brand ambassadors.

Storytelling for success

Product Marketing Manager

Discover the secrets to a successful omni-channel customer marketing strategy; sustaining digital comms, running CABs, and user group events.

Omni-channel marketing

Product Marketing Manager

Develop strategies to prove impact and demonstrate how customer marketing drives measurable revenue and business outcomes.

Strategies to scale

Product Marketing Manager

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Our Stats

30+

Speakers

100+

Attendees

80%

Senior management

60+

Companies

Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.

Spark new ideas

Network, share ideas, gather feedback and trade perspectives with customer marketers working through similar challenges.

Take a look at our past summits

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Book in some time

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Elevate your team's
customer marketing game

Get £100 off each ticket with our group rate (just 3+ people required).

It’s the perfect way to align on strategy and scale learnings across your org, chat to Kyle to secure the best rate.

Book a call with Kyle

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March 10 & 11, 2026
Convene 360 Madison Avenue
New York

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customisable convince the boss letter to accelerate your approval process.

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Convince your boss

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Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 100+ attendees

Got a question?

Speak to the team

Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.

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our team?

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Aisha Lawlor
Speaker & media partnership enquiries

Kyle Saucier

Attendee enquiries

Ediz Cosar

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