days :
: hours :
minutes
until prices increase
Customer Marketing Summit
San Francisco
Get in a room with industry leaders as they share how to elevate your advocacy strategy with a customer marketing program that leverages customer stories, champions brand advocates, and drives growth through loyalty.
Get your ticket
for the summit
Join the only independent event built exclusively for customer marketers.
For two days, connect with the brightest minds in the field for actionable learning, real talk, and unrivaled networking - all laser-focused on helping you level up your impact across the customer journey.
Secure your seat now so you can:
• Leverage AI, automation, and personalization tools to deliver scalable, data-driven customer experiences that increase engagement.
• Meet mentors & build a network of trusted advisors within the only community dedicated to customer marketers.
• Implement impactful customer marketing strategies that drive adoption, retention, and advocacy.
One pass.
All access.
We're teaming up with our sister communities to bring you an Access All Areas experience - your pass gives you unlimited access across the summit tracks and every session recording post-event.
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September 10
Our Stats
100+
Speakers
500+
Attendees
80%
Senior management
200+
Companies
Can’t see the plan for you? Get in touch to talk to one of the team to secure the best option for you.
What our
attendees say...
A snapshot of
our speaker lineup...
What you’ll get
out of the summit
Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive loyalty and expansion.
Trade perspectives and build a network of indispensable connections within our global community.
Acquire the skills you need to accelerate your career and understand how to effectively prove the strategic value of customer marketing to management.
Agenda
at a glance
Develop impactful advocacy programs to increase retention, brand loyalty, and drive predictable, sustainable growth.
Drive growth with loyalty
Product Marketing Manager
Harness the power of AI and automation to personalise your customer journey at key touch points to drive engagement.
Emerging technology
Product Marketing Manager
Gathering and implementing customer-driven feedback across cross-functional teams.
Cross-functional alignment
Product Marketing Manager
Prioritize segmentation to unlock hidden growth opportunities and maximize the impact of every customer interaction.
Segment for success
Product Marketing Manager
Discover the secrets to a successful omni-channel customer marketing strategy; sustaining digital comms, running CABs, and user group events.
Omni-channel marketing
Product Marketing Manager
Learn how to thrive and create real impact as a team of one and prove value and ROI to key stakeholders with clear, measurable KPIs.
Strategies to scale
Product Marketing Manager
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.
Spark new ideas
Network, share ideas, gather feedback and trade perspectives with customer marketers working through similar challenges.
Download
your brochure
Get an in-depth breakdown of what you can expect from the summit, download your brochure today.
Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customizable convince the boss letter to accelerate your approval process.
Executive
summary
A community of senior decision-makers
The world’s most influential companies
100+ customer marketers
Take a look at our past summits
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Elevate your team's
customer marketing game
If you want to bring your team along, chat to Tom to secure the best rate.
Check out our
summit series...
Interested in more than one summit? Speak to our team.
Got a question?
Speak to the team
Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.