Customer Marketing Summit
San Francisco
Collaborate with our network of leading customer markers centering customer-led growth with robust engagement strategies, thriving advocacy communities, loyal champions, and programs built to amplify customer voices.
Watch the summit OnDemand
We've assembled some seriously big customer marketing brains to reveal their best practices, challenges, and experiences with one mission in mind: enabling you to reach your full potential.
Catch up with every session from the summit, now available OnDemand.
One pass.
All access.
We're teaming up with our sister communities to bring you an Access All Areas experience - your pass gives you unlimited access across the summit tracks and every session recording post-event.
Most marketing teams are adding AI to how they already work. This agenda is for the ones ready to rebuild around it entirely - and pull ahead of the teams that aren't.
September 9-10
Marketing teams are rehashing the playbooks they already have. This agenda is for the marketers ready to sharpen their positioning, stand out in crowded markets, and stay ahead of the trends reshaping the role.
September 9-10
Developers are harder to win than ever in a world where AI makes everyone's marketing sound the same. This agenda is for the marketers determined to do it anyway.
September 9
Our Stats
100+
Speakers
500+
Attendees
80%
Senior management
200+
Companies
Canāt see the plan for you? Get in touch to talk to one of the team to secure the best option for you.
What our
attendees say...
A snapshot of
our speakers..
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& get your summit one-pager
Get your bite sized summit snaphot, giving you insight into:
ā Agenda highlights
ā Speaker highlights
ā Summit themes
ā Why you need to attend
Plus receive agenda updates and team discounts.
Agenda
at a glance
Develop impactful advocacy programs to increase retention, brand loyalty, and drive predictable, sustainable growth.
Drive growth with loyalty
Product Marketing Manager
Embed autonomous agents into your lifecycle to automatically interpret key signals and orchestrate adaptive journeys that evolve with each customer.
Unlock agentic AI
Product Marketing Manager
Foster strong partnerships with product, sales, and customer success teams to propel customer-centric strategies and seamless experiences that drive lasting impact.
Cross-functional alignment
Product Marketing Manager
Harness the power of storytelling to craft compelling customer narratives that turn customers into powerful brand ambassadors.
Storytelling for success
Product Marketing Manager
Evolve from disconnected channels to a brand experience operating system that aligns comms, events, and engagement into one unified customer journey.
Omni-channel orchestration
Product Marketing Manager
Learn how to thrive and create real impact, whether as a team of one or many, and prove value and ROI to key stakeholders with clear, measurable KPIs.
Strategies to scale
Product Marketing Manager
What youāll get
out of the summit
Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive loyalty and expansion.
Trade perspectives and build a network of indispensable connections within our global community.
Acquire the skills you need to accelerate your career and understand how to effectively prove the strategic value of customer marketing to management.
Download
your brochure
Get an in-depth breakdown of what you can expect from the summit, download your brochure today.
Know you want to join us but need a little help getting budget sign-off? Donāt worry, weāve done the hard work for you, use our customizable convince the boss letter to accelerate your approval process.
Executive
summary
A community of senior decision-makers
The worldās most influential companies
100+ customer marketers
Take a look at our past summits
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Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Whether youāre looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.
Spark new ideas
Network, share ideas, gather feedback and trade perspectives with customer marketers working through similar challenges.
Elevate your team's
customer marketing game
If you want to bring your team along, chat to Lee, our attendee manager to secure the best rate.
Check out our
summit series...
Interested in more than one summit? Speak to our team.
Got a question?
Speak to the team
Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch. Get in touch.