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September 03 & 04, 2025
San Francisco

Customer Marketing Summit
San Francisco

Elevate your customer marketing and advocacy strategy. Get in a room with industry leaders as they reveal case studies, best practices, and common challenges to help you get up-to-date with the latest innovations and skills you need to accelerate your career.

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OnDemand

We've assembled the brightest minds in customer marketing to reveal their best practices, challenges, and experiences with one mission in mine: enabling you to reach your full customer marketing potential.

Catch up with every session from the Summit, now available OnDemand.

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What our
attendees say...

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Check out our

previous speakers...

Emi
Wayner
Senior Customer Marketing Manager
Google Cloud
Carly
Moulton
Head of Customer and Community Marketing
Zapier
Andrew
Sevillia
Senior Director, Customer Marketing & Advocacy
UiPath
Cetiera
Carmona
Senior Manager, Customer Growth (Customer Marketing)
BigCommerce
Sara
Steffen
Senior Director, Customer Marketing
Databricks
Jane
Menyo
Head of Customer Marketing
Gong
Jeanne
Nitschke
Head of Customer Advocacy
Lauren
Johnson
Manager, Advisory Board Programs
Adobe
Emma
Telfer
Senior Group Manager, Customer Marketing
Twilio
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What you’ll get

out of the summit

  • Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive loyalty and expansion.

  • Trade perspectives and build a network of indispensable connections within our global community.

  • Acquire the skills you need to accelerate your career and understand how to effectively prove the strategic value of customer marketing to management.

September 03 & 04, 2025
San Francisco
Customer Marketing Summit

Agenda
at a glance

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Testimonials
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Develop impactful advocacy programs to increase retention, brand loyalty, and drive predictable, sustainable growth.

Drive growth with loyalty

Product Marketing Manager

Harness the power of AI and automation to personalise your customer journey at key touch points to drive engagement.

Emerging technology

Product Marketing Manager

Gathering and implementing customer-driven feedback across cross-functional teams.

Cross-functional success

Product Marketing Manager

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Unlock even more value from your customer programs by prioritising segmentation.

Segment for success

Product Marketing Manager

Discover the secrets to a successful omni-channel customer marketing strategy; sustaining digital comms, running CABs, and user group events.

Omni-channel marketing

Product Marketing Manager

Learn how to thrive and create real impact as a team of one and prove value and ROI to key stakeholders with clear, measurable KPIs.

Strategies to scale

Product Marketing Manager

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Our Stats

20+

Speakers

100+

Attendees

80%

Senior management

60+

Companies

Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.

Spark new ideas

Network, share ideas, gather feedback and trade perspectives with customer marketers working through similar challenges.

September 03 & 04, 2025
San Francisco

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customisable convince the boss letter to accelerate your approval process.

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Convince your boss

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Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 100+ attendees

Who's attending...

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Take a look at our past summits

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Elevate your team's
customer marketing game

If you want to bring your team along, chat to Tom to secure the best rate.

Book a call with Tom

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Check out our

summit series...

Sep 03, 2024
Chief Customer Officer Summit San Francisco
San Francisco

Find out more

Dec 04, 2024
Chief Customer Officer Summit London
London

Find out more

Mar 11 & 12, 2025
Customer Marketing Summit
New York

Find out more

Mar 12, 2025
Chief Customer Officer Summit New York
New York

Find out more

Sep 03 & 04, 2025
Customer Marketing Summit
San Francisco

Find out more

Dec 03, 2025
Customer Marketing Summit
London

Find out more

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Interested in more than one summit? Speak to our team.

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Contact team

Got a question?

Speak to the team

Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.

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our team?

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