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December 04, 2024
InterContinental at the O2
1 Waterview Drive
London

Customer Marketing Summit
London

Elevate your customer marketing and advocacy strategy. Get in a room with industry leaders as they reveal case studies, best practices, and common challenges to help you get up-to-date with the latest innovations and skills you need to accelerate your career.

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for the summit

We’re bringing together the brightest minds in customer marketing for a day of unrivaled networking, learning, and discussion so you can:

- Implement impactful customer engagement tactics into your strategy.

- Leverage the latest industry trends & emerging tech to amplify reach.

- Meet mentors & build a local network within our global community.

- Prove your strategic value to key stakeholders.

London
December 4, 2024

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What our
attendees say...

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Meet the

speakers...

Sam
Dempster
Customer Community and Advocacy Director
OneAdvanced
Louise
Domeisen
Customer Marketing Manager
Redgate Software
Louise
Wadsworth
Director of Customer Advocacy
Ivanti
Catherine
Staite
Head of Customer Advocacy
GoCardless
Sandra
Lowe
Director, Global Customer Advocacy
SAP Concur
Gillian
Symington
Global Customer Advocacy Director
Sage
Nisha
Prabhakar
Senior Manager Customer Marketing & Brand Engagement
Salesforce
Martina
Havrlent
Director, Product & Customer Marketing
EVBox
Hannah
Hardiman
Former Director of B2B Marketing
eBay
Puneet
Nagpal
Head - Global Customer Marketing
Coursera
Natalie
Fuller
Head of Customer Marketing and Communications
Zempler Bank
Nikki
DuBerry
Senior Manager of Customer Marketing
IBM
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What you’ll get

out of the summit

  • Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive loyalty and expansion.

  • Trade perspectives and build a network of indispensable connections within our global community.

  • Acquire the skills you need to accelerate your career and understand how to effectively prove the strategic value of customer marketing to management.

December 04, 2024
InterContinental at the O2
London
Customer Marketing Summit

Agenda
at a glance

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Testimonials
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Develop impactful advocacy programs to increase retention, brand loyalty, and drive predictable, sustainable growth.

Drive growth with loyalty

Product Marketing Manager

Harness the power of AI and automation to personalise your customer journey at key touch points to drive engagement.

Emerging technology

Product Marketing Manager

Gathering and implementing customer-driven feedback across cross-functional teams.

Cross-functional success

Product Marketing Manager

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Unlock even more value from your customer programs by prioritising segmentation.

Segment for success

Product Marketing Manager

Discover the secrets to a successful omni-channel customer marketing strategy; sustaining digital comms, running CABs, and user group events.

Omni-channel marketing

Product Marketing Manager

Learn how to thrive and create real impact as a team of one and prove value and ROI to key stakeholders with clear, measurable KPIs.

Strategies to scale

Product Marketing Manager

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Our Stats

20+

Speakers

100+

Attendees

80%

Senior management

60+

Companies

Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.

Spark new ideas

Network, share ideas, gather feedback and trade perspectives with customer marketers working through similar challenges.

December 04, 2024
InterContinental at the O2
London

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customisable convince the boss letter to accelerate your approval process.

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Convince your boss

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Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 100+ attendees

Who's attending...

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Take a look at our past summits

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Elevate your team's
customer marketing game

If you want to bring your team along, chat to Tom to secure the best rate.

Book a call with Tom

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Mar 11 & 12, 2025
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Mar 12, 2025
Chief Customer Officer Summit New York
New York

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Sep 03 & 04, 2025
Customer Marketing Summit
San Francisco

Find out more

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Interested in more than one summit? Speak to our team.

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Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.

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Attendee enquiries

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