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Event starts in:
43

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: hours :

43

minutes

57

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December 03, 2025
InterContinental at the O2
1 Waterview Drive
London

Customer Marketing Summit
London

Skip the theory. Discover the innovative strategies powering lean, high-impact customer marketing teams.

Connect with top customer marketers who are maximising impact with minimal resources to deliver proven tactics that drive immediate results.

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Register now

Early bird tickets

now on sale

Small teams. Limited resources. Big goals.

Join the UK's only event built exclusively for customer marketers looking to master revenue growth through customer-centric engagement.

Secure your ticket to:

- Unlock lean, high-impact tactics that scale your reach and boosts meaningful engagement.

- Get cutting-edge insights on trends and AI-enabled tech designed to elevate resourceful teams.

- Connect with peers and mentors who understand your challenges and and can fuel your future success.

- Prove your strategic value by defining & owning measurable results.

London
December 3, 2025

Save £200

A snapshot of

our speakers...

Aislinn
Mallon
Head of CRM, Engagement
The Guardian
Abhineet
Kesarwani
Regional Director, CRM, CX & Loyalty
Lyca Mobile
Abdul
Khaled
Head of Customer Experience and Digital Products
E.ON Next
Gemma
Brown
Head of Customer Marketing
Synechron
Rachel
Dye
Customer Marketing Director
Crowdstrike
Stephen
Akadiri
Head of Organic Growth
Grey inc
Catherine
Staite
Head of Customer Advocacy
GoCardless
Martina
Havrlent
Director, Product & Customer Marketing
EVBox
Nataliia
Starovetskyi
Partner Marketing Manager, EMEA
SailPoint
Mardien
Drew
Customer Marketing Lead
YouGov
Natali
Stoeva
Former Head of Customer Marketing
Redgate Software
Nicholas
Ruthven
Customer Marketing Manager
YOOBIC
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What you’ll get

out of the summit

  • Discover trends and innovations tailored for small teams—learn how to deliver world-class customer experiences that drive loyalty and growth with limited resources.

  • Exchange insights and build a lean-team network of peers and mentors who understand your challenges and can help you amplify impact.

  • Accelerate your career as you master proving your strategic impact through measurable ROI and first-rate internal education.

What our
attendees say...

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Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.

Spark new ideas

Network, share ideas, gather feedback and trade perspectives with customer marketers working through similar challenges.

December 03, 2025
InterContinental at the O2
London

Customer Marketing Summit

Agenda
at a glance

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Develop impactful advocacy programs to increase retention, brand loyalty, and drive predictable, sustainable growth.

Drive growth with loyalty

Product Marketing Manager

Harness the power of AI and automation to personalise the customer journey - boosting engagement efficiently, even with limited resources.

Emerging technology

Product Marketing Manager

Gather and implement customer-driven feedback across cross-functional teams to inform strategy and deliver real impact.

Cross-functional success

Product Marketing Manager

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Unlock greater value from your customer programs by prioritising smart segmentation that maximises impact without extra effort.

Segment for success

Product Marketing Manager

Discover the secrets to a successful omni-channel customer marketing strategy; sustaining digital comms, running CABs, and user group events.

Omni-channel marketing

Product Marketing Manager

Learn how to thrive and create real impact as a team of one and prove value and ROI to key stakeholders with clear, measurable KPIs.

Strategies to scale

Product Marketing Manager

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Our Stats

15+

Speakers

75+

Attendees

80%

Senior management

50+

Companies

Our

partners   

Our summit partners

our

Partners          

Our community partners

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December 03, 2025
InterContinental at the O2
London

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customisable convince the boss letter to accelerate your approval process.

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Convince your boss

Take a look at our past summits

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Who's attending...

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Executive
summary

  • A community of senior decision-makers

  • The world’s most influential companies

  • 75+ attendees

Elevate your team's
customer marketing game

Get £100 off each ticket with our group rate (just 3+ people required).

It’s the perfect way to align on strategy and scale learnings across your org, chat to Kyle to secure the best rate.

Book a call with Kyle

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Check out our

summit series...

Sep 10 & 11, 2025
Customer Marketing Summit
San Francisco

Find out more

Sep 18, 2025
Chief Customer Officer Summit San Francisco
San Francisco

Find out more

Dec 02, 2025
Chief Customer Officer Summit London
London

Find out more

Dec 03, 2025
Customer Marketing Summit
London

Find out more

Mar 10 & 11, 2026
Customer Marketing Summit
New York

Find out more

Mar 12, 2026
Chief Customer Officer Summit New York
New York

Find out more

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Interested in more than one summit? Speak to our team.

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Got a question?

Speak to the team

Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.

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Attendee enquiries

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