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December 02, 2026
InterContinental London - The O2
1 Waterview Drive
London

Customer Marketing Summit
London

Budgets are tighter and automation is everywhere. So how do you maintain authentic customer relationships?

Join the summit where senior customer marketers turn pressure into performance, with proven tactics, not theory.

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Register now

Get your tickets

for the summit

Small teams. Limited resources. Big goals.

Join the UK's only summit built exclusively for customer marketers, where the sessions are built around your reality, not someone else's budget.

Secure your ticket to:

- Unlock lean, high-impact tactics that work when headcount is low and expectations are high

- Get cutting-edge insights on AI, what it actually changes for customer marketing teams (and what it doesn't!)

- Connect with peers and mentors who understand your challenges and and can fuel your future success.

- Prove your strategic value by defining & owning measurable results.

London
December 2, 2026

Save £200

Check out some of our

previous speakers...

Gemma
Brown
Head of Customer Marketing
Syncron
Catherine
Staite
Head of Customer Advocacy
GoCardless
Martina
Havrlent
Former Global Head of Customer Marketing
EVBox
Nataliia
Starovetskyi
Partner Marketing Manager, EMEA
SailPoint
Chris
Bennett-Baggs
Strategic Partnerships EMEA
Customer.io
Ed
Preston
Senior Growth Marketing Manager
Cleo
Joe
McCarthy
Director of Community
Klaviyo
Sandra
Lowe
Director, Global Customer Advocacy
SAP Concur
Lucas
Dawson
CRM Lead
Leadly
Miles
Cooper
Head of CRM, Revenue
The Guardian
Patricia
León Elías
Senior Customer and Product Marketer
Reuters
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What you’ll get

out of the summit

Discover trends and innovations tailored for small teams, and learn how to deliver world-class customer experiences that drive loyalty and growth with limited resources.

Exchange insights and build a lean-team network of peers and mentors who understand your challenges and can help you amplify impact.

Accelerate your career as you master proving your strategic impact through measurable ROI and closing the AI gap.

What our
attendees say...

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Join the summit and

discover how to...

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Break the cycle

Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.

Collaborate

Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.

Spark new ideas

Network, share ideas, gather feedback and trade perspectives with customer marketers working through similar challenges.

December 02, 2026
InterContinental London - The O2
London

Customer Marketing Summit

Agenda
at a glance

Sponsor
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Testimonials
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Develop impactful advocacy programs to increase retention, brand loyalty, and drive predictable, sustainable growth.

Drive growth with loyalty

Product Marketing Manager

Harness the power of AI by dialling back the volume and sharpening differentiation in today's market.

Cut through the AI glut

Product Marketing Manager

Turn customer insight into company-wide action. Bring the voice of the customer into product, sales, leadership conversations, and make it stick.

Cross-functional success

Product Marketing Manager

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Unlock greater value from your customer programs by prioritising smart segmentation that maximises impact without extra effort.

Segment for success

Product Marketing Manager

Close the gap between ad-hoc prompting and real agentic AI tooling, while tackling the governance questions everyone's avoiding.

Close the skills gap

Product Marketing Manager

Lean teams. Enterprise expectations. Learn how to build programs that punch above their weight, and make your impact impossible to ignore to leadership.

Scale strategically

Product Marketing Manager

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Our Stats

15+

Speakers

75+

Attendees

80%

Senior management

50+

Companies

Our

partners   

Our previous summit partners

our

Partners          

Our community partners

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Find out more

December 02, 2026
InterContinental London - The O2
London

Download

your brochure

Get an in-depth breakdown of what you can expect from the summit, download your brochure today.

Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customisable convince the boss letter to accelerate your approval process.

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Convince your boss

Take a look at our past summits

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Who's attending...

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Elevate your team's
customer marketing game

Get an extra £100 off each ticket with our group rate (just 3+ people required).

It’s the perfect way to align on strategy and scale learnings across your org, chat to Lee to secure the best rate.

Book a call with Lee

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Check out our

summit series...

Sep 09 & 10, 2026
Customer Marketing Summit
San Francisco

Find out more

Sep 18, 2026
Chief Customer Officer Summit San Francisco
San Francisco

Find out more

Dec 01, 2026
Chief Customer Officer Summit London
London

Find out more

Dec 02, 2026
Customer Marketing Summit
London

Find out more

Mar 16 & 17, 2027
Customer Marketing Summit
New York

Find out more

Mar 17, 2027
Chief Customer Officer Summit New York
New York

Find out more

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Interested in more than one summit? Speak to our team.

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Contact team

Got a question?

Speak to the team

Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.

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our team?

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