days :
: hours :
minutes
until the summit
Customer Marketing Summit
London
Elevate your customer marketing and advocacy strategy. Get in a room with industry leaders as they reveal case studies, best practices, and common challenges to help you get up-to-date with the latest innovations and skills you need to accelerate your career.
Get your ticket
for the summit
We’re bringing together the brightest minds in customer marketing for a day of unrivaled networking, learning, and discussion so you can:
- Implement impactful customer engagement tactics into your strategy.
- Leverage the latest industry trends & emerging tech to amplify reach.
- Meet mentors & build a local network within our global community.
- Prove your strategic value to key stakeholders.
What our
attendees say...
Meet our
previous speakers...
What you’ll get
out of the summit
Discover the latest trends and leverage industry innovations to deliver world-class customer interactions that drive loyalty and expansion.
Trade perspectives and build a network of indispensable connections within our global community.
Acquire the skills you need to accelerate your career and understand how to effectively prove the strategic value of customer marketing to management.
Agenda
at a glance
Develop impactful advocacy programs to increase retention, brand loyalty, and drive predictable, sustainable growth.
Drive growth with loyalty
Product Marketing Manager
Harness the power of AI and automation to personalise your customer journey at key touch points to drive engagement.
Emerging technology
Product Marketing Manager
Gathering and implementing customer-driven feedback across cross-functional teams.
Cross-functional success
Product Marketing Manager
Unlock even more value from your customer programs by prioritising segmentation.
Segment for success
Product Marketing Manager
Discover the secrets to a successful omni-channel customer marketing strategy; sustaining digital comms, running CABs, and user group events.
Omni-channel marketing
Product Marketing Manager
Learn how to thrive and create real impact as a team of one and prove value and ROI to key stakeholders with clear, measurable KPIs.
Strategies to scale
Product Marketing Manager
Our Stats
20+
Speakers
100+
Attendees
80%
Senior management
60+
Companies
Join the summit and
discover how to...
Break the cycle
Step away from the daily grind. Get the insights you need to stay ahead of the competition and keep up to date with key industry trends.
Collaborate
Whether you’re looking for a mentor or your next hire, bring your team, expand your network, and build lasting connections within the community.
Spark new ideas
Network, share ideas, gather feedback and trade perspectives with customer marketers working through similar challenges.
Download
your brochure
Get an in-depth breakdown of what you can expect from the summit, download your brochure today.
Know you want to join us but need a little help getting budget sign-off? Don’t worry, we’ve done the hard work for you, use our customisable convince the boss letter to accelerate your approval process.
Our
partners
Our summit partners
our
Partners
Our community partners
Executive
summary
A community of senior decision-makers
The world’s most influential companies
100+ attendees
Who's attending...
Take a look at our past summits
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Elevate your team's
customer marketing game
If you want to bring your team along, chat to Tom to secure the best rate.
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summit series...
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Interested in more than one summit? Speak to our team.
Got a question?
Speak to the team
Want to discuss large group discounts, or just find out more about the summit? We're a friendly bunch - get in touch.
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