Request to partner

Secure your pass

Event starts in:
64

days :

1

: hours :

3

minutes

33

until early bird pricing ends

December 02, 2026
InterContinental London - The O2
1 Waterview Drive
London

View the
agenda

Sponsor

Download brochure

View full summit page

What's on
Customer Marketing Summit
Exhibition & networking
December 02
December 02
December 02
08:00
Exhibition & networking
Registration and networking breakfast
09:00
Customer Marketing Summit
Chairperson opening remarks & icebreaker
09:15
Customer Marketing Summit
Beyond the content glut: Why less (but sharper) wins in 2027
09:45
Customer Marketing Summit
Do more with less: Customer marketing's efficiency reckoning
10:15
Customer Marketing Summit
The trust gap: Why your buyers can smell AI a mile away
10:45
Exhibition & networking
Coffee break
11:15
Customer Marketing Summit
Workshop | From prompt-to-output to AI infrastructure: Closing the agentic skills gap
11:45
Customer Marketing Summit
Panel | Who owns the customer? Resolving the turf war between marketing, sales, and CS
12:30
Exhibition & networking
Lunch
13:30
Customer Marketing Summit
Interactive roundtable discussions
14:15
Customer Marketing Summit
Prove it or lose it: Making the strategic case for customer marketing
14:45
Customer Marketing Summit
Fireside chat | The long game: Deep advocate relationships in an automated world
15:15
Exhibition & networking
Coffee break
15:45
Customer Marketing Summit
The future of customer voice: Keeping insight authentic in an AI-first world
16:15
Customer Marketing Summit
Panel | Why customers still say yes: Building advocacy people actually want to join
17:00
Customer Marketing Summit
Chairperson closing remarks
17:00
Exhibition & networking
Happy hour supported by Customer Marketing Alliance
What's on
Customer Marketing Summit
Exhibition & networking
December 02
December 02
December 02
08:00
Exhibition & networking
Registration and networking breakfast
09:00
Customer Marketing Summit
Chairperson opening remarks & icebreaker
09:15
Customer Marketing Summit
Beyond the content glut: Why less (but sharper) wins in 2027
09:45
Customer Marketing Summit
Do more with less: Customer marketing's efficiency reckoning
10:15
Customer Marketing Summit
The trust gap: Why your buyers can smell AI a mile away
10:45
Exhibition & networking
Coffee break
11:15
Customer Marketing Summit
Workshop | From prompt-to-output to AI infrastructure: Closing the agentic skills gap
11:45
Customer Marketing Summit
Panel | Who owns the customer? Resolving the turf war between marketing, sales, and CS
12:30
Exhibition & networking
Lunch
13:30
Customer Marketing Summit
Interactive roundtable discussions
14:15
Customer Marketing Summit
Prove it or lose it: Making the strategic case for customer marketing
14:45
Customer Marketing Summit
Fireside chat | The long game: Deep advocate relationships in an automated world
15:15
Exhibition & networking
Coffee break
15:45
Customer Marketing Summit
The future of customer voice: Keeping insight authentic in an AI-first world
16:15
Customer Marketing Summit
Panel | Why customers still say yes: Building advocacy people actually want to join
17:00
Customer Marketing Summit
Chairperson closing remarks
17:00
Exhibition & networking
Happy hour supported by Customer Marketing Alliance
What's on
Customer Marketing Summit
Exhibition & networking
December 02
December 02
December 02
08:00
Exhibition & networking
Registration and networking breakfast
09:00
Customer Marketing Summit
Chairperson opening remarks & icebreaker
09:15
Customer Marketing Summit
Beyond the content glut: Why less (but sharper) wins in 2027
09:45
Customer Marketing Summit
Do more with less: Customer marketing's efficiency reckoning
10:15
Customer Marketing Summit
The trust gap: Why your buyers can smell AI a mile away
10:45
Exhibition & networking
Coffee break
11:15
Customer Marketing Summit
Workshop | From prompt-to-output to AI infrastructure: Closing the agentic skills gap
11:45
Customer Marketing Summit
Panel | Who owns the customer? Resolving the turf war between marketing, sales, and CS
12:30
Exhibition & networking
Lunch
13:30
Customer Marketing Summit
Interactive roundtable discussions
14:15
Customer Marketing Summit
Prove it or lose it: Making the strategic case for customer marketing
14:45
Customer Marketing Summit
Fireside chat | The long game: Deep advocate relationships in an automated world
15:15
Exhibition & networking
Coffee break
15:45
Customer Marketing Summit
The future of customer voice: Keeping insight authentic in an AI-first world
16:15
Customer Marketing Summit
Panel | Why customers still say yes: Building advocacy people actually want to join
17:00
Customer Marketing Summit
Chairperson closing remarks
17:00
Exhibition & networking
Happy hour supported by Customer Marketing Alliance

Useful links

Contact us

Privacy

made with Acara

Join the conversation